Overview
Join to apply for the Account Manager role at Facilities by ADF.
Location: Bridgend, South Wales, CF35 5LJ. Working Hours: 09:00 – 17:00 Monday to Friday (flexibility required due to nature of role). This role is based in Bridgend with occasional travel and overnight stays required. Salary: Starting at £29,400 per annum with benefits package. Employment type: Full-time, Permanent.
Account Manager – The Role
As an Account Manager, you will act as the vital connection between our clients (TV and film production teams) and our support teams based in Bridgend and Longcross, Surrey. This role is ideal for someone with exceptional customer service skills, meticulous attention to detail, and a natural drive to exceed expectations.
With the Film and TV industry experiencing rapid growth and following our recent acquisition and London Stock Exchange listing, we are entering an exciting phase of development. Join us as we continue to grow and innovate in this dynamic sector.
Account Manager – Key Responsibilities
* Serve as the primary point of contact for TV/film productions, ensuring seamless day-to-day management of facilities
* Take ownership of client accounts, delivering an end-to-end service of the highest standard
* Oversee on-site teams, managing schedules, cover, and any arising issues
* Maintain a clear and consistent flow of information between production teams and internal departments to enable exceptional service delivery
* Work closely with the ADF Logistics team to ensure all production movements are timely and efficient
* Prepare spend reports and advise productions on budget considerations and additional expenditures
* Manage account financials, ensuring timely invoice payments and minimal debt
* Conduct site visits to meet clients and Heads of Department (HODs), building strong, lasting relationships and gathering valuable feedback to enhance our services
* Proactively network to expand and develop your client base
Account Manager – Requirements
We’re Looking For Someone With
* Excellent communication and relationship-building skills
* A proactive, “can-do” attitude and the ability to work well under pressure
* Exceptional attention to detail and strong organisational skills
* Proficiency in IT, including Excel and Word
* The ability to prioritise workloads and thrive in a team environment
A background in transport or logistics is advantageous but not essential. The successful candidate will also demonstrate flexibility with working hours and a talent for identifying opportunities through networking.
Account Manager – Benefits
* 28 days of paid holiday (inclusive of Bank Holidays), increasing with length of service
* Company Pension Scheme
* Life Assurance Cover
* Access to an Employee Assistance Programme
* Free eye tests
* Access to exclusive discount schemes
* Potential to join a Private Health Scheme after completing your probationary period
Application Process
Facilities by ADF is committed to delivering exceptional service through investment in our people and vehicle fleet. If you’re ready to join a fast-growing, innovative company listed on the London Stock Exchange, we’d love to hear from you!
To apply for this exciting Account Manager opportunity, please click ‘Apply’ now and submit your CV.
Additional Details
* Seniority level: Entry level
* Employment type: Contract
* Job function: Sales and Business Development
* Industries: Facilities Services
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