We are currently seeking an Administrator for a temporary contract within a Substance Misuse Service located in Worcester.
This will be to provide cover on reception desk and telephones at the Worcester office.
The role is 35 hrs per week - Mon-Fri, 9am-5pm, with 1hr for lunch.
We would like to find someone with previous customer experience and knowledge/experience of substance use is preferred but non-essential.
* Respond to service communications (telephone/email) in a professional manner, ensuring all communication and related tasks are dealt with promptly and efficiently
* Ensure service communications and admin services are delivered effectively at all necessary times, working with colleagues to ensure coverage throughout the working day
* Provide administrative support to the team as directed by the line manager
* Enter data onto client database
* Support the management team in the production of reports
* Attend and take minutes of various meetings when required
* Action and respond to relevant queries from all admin email inboxes
* Establish and maintain appropriate administration and electronic record keeping systems
* Ensure adequate and timely preparation of meeting room pre and post meetings
* Support the general office to be clutter free and in line with health and safety
A Basic DBS will be required prior to starting