Job Overview
Location: Warwick
Salary: Up to £30,000 per annum + Benefits
Working Hours: Monday to Thursday 8am-4:30pm | Friday 8am-1pm
Permanent
We are seeking an organised and commercially awareSales Supportto join a well-established SME manufacturing organisation based in Warwick. This position plays a key role in advising, consulting, and supporting customers while managing incoming enquiries and maintaining strong client relationships. As a central point of contact within the Sales department, you will perform a professional, responsive, and solution-focused service.
Key Responsibilities
* Act as the first point of contact for all incoming enquiries, ensuring prompt and professional responses
* Manage and update customer information within the CRM system accurately
* Provide quotations and follow up with customers to maintain engagement
* Support customer visits, training sessions, and associated logistics
* Maintain up-to-date product knowledge to support customer interactions
* Ensure all communications reflect a high level of professionalism
* Assist with general administration and wider sales team activities
Ideal Candidate
* Experience within a customer-focused role in a technical environment
* Strong communication skills, both written and verbal
* Good level of computer literacy, including Microsoft Office packages
* High attention to detail with strong organisational skills
* Adaptable, flexible, and able to manage and prioritise workload effectively
* Fluent English (second language desirable)
Benefits
* Pension scheme - 5% employer contribution
* Life assurance - 2x annual salary
* Holiday allowance - 25 days + 8 Bank Holidays (Christmas shutdown uses 2.5 days annual leave)
* Long service days - an extra day of leave for every 5 years' service
* Long service awards - every five years
* Sick pay - up to 22 days following successful completion of 6-month probation
* Company bonus - dependent on company profitability
* Full induction and ongoing training
* Workwear provided
* Eye test and contribution towards glasses
* Paid volunteering days
All applications will be treated in the strictest confidence.
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