Overview
Join us as a Health, Safety & Environmental Business Partner.
* This is an excellent opportunity to deliver a relationship managed service across a diverse portfolio of valued business clients and industry sectors
* You’ll be building lasting relationships to grow the volume and value of your portfolio through consistently delivering high quality customer interactions and experiences
* As a key member of our team, you’ll be recognised for building trust and long term sustainable value for our customers and colleagues
* This role is being offered in two locations: Sheffield or Leeds, and Glasgow or Edinburgh
What you'll do
We’ll look to you to oversee the provision of excellent service to a portfolio of clients, either through face to face meetings or video, telephone and email channels. Through a proactive contact strategy, you’ll be working to really understand their needs and provide them with commercial and profitable advice.
Additionally, you’ll be:
* Delivering new business growth through referrals, networking and business generation activities
* Supporting new business prospect meetings, business networking and relationship building with your internal and external network and new customer lead referrals
* Work collaboratively with our Consultancy Delivery team to make sure that services are delivered in line with customer expectations and timescales
* Proactively managing client retention and renewal pricing conversations for your own portfolio and in support of others
* Maintaining a fully up to date contact strategy plan, focusing on developing new business income and achieving agreed income goals
* Supporting other clients as well as your own, and colleagues with complex technical issues
The skills you'll need
We’re looking for someone with a strong customer focus and professional qualifications in Health and Safety. You’ll have extensive experience in a role relating to health, safety and environment. You’ll also have a background in dealing with the provision of advice for complex matters.
We’ll also be looking for you to have:
* Extensive experience of identifying customer needs, identifying risks and prioritising recommendations
* The ability to identify and lead business solutions, bespoke service offerings to customers and provide commercial price quotes
* Excellent time management skills and a flexible approach to serve customers at times that meet their needs
* Strong communication and interpersonal skills
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