ROLE OVERVIEW
Croud is a digital marketing agency with a unique business model, recently named a Sunday Times Best Place to Work 2023.
If you are looking for a role in information security or compliance areas or you feel you are either technically inclined or have a problem solving approach that you’d like to utilise daily, then this role might be the role for you!
The Access Executive plays a pivotal role in information security and access management of our digital marketing business; a role that requires high focus, a dedication to accuracy and information protection and security across the business.
Collaborating with the Director of Agency Access Management and the broader team, this position will work on information access processes, governance, and daily access management requirements throughout the agency, extending to Croud's network of freelancers, employees, clients, and contractors. The Access Executive will also collaborate closely with the team to ensure the successful implementation of the annual team Roadmap.
This integral role involves seamless coordination with the IT, Network, Compliance and Tech teams, contributing to the overall efficiency and effectiveness of access management and governance across the agency.
Croud operates a hybrid working model with a minimum of 3 days a week based in our Shrewsbury office and the remaining days from home if you wish.
RESPONSIBILITIES
* Assist the Access team with global agency platform access management; from digital marketing and platform access through to operational governance of core business tools
* Support the team with the management of the LastPass password manager platform, credential management, and virtual access
* Identify and escalate risks associated with access management, security or compliance to the Director of Agency Access Management and/or Compliance/IT
* Support access management and requirements for all levels of stakeholders: our freelancers and personnel through to clients and suppliers
* Support with governance and access audits
* Assist in maintaining and developing access and security training such as LastPass, access management, task credentials, and security basics
* Working with the team to ensure helpdesk operates smoothly and effectively
* Support with integration planning and implementation of companies that are purchased by the company
* Support and take ownership of digital and operational platform audits
PERSON SPECIFICATION
* Passion for troubleshooting, solution-orientated
* Strong technical skills; such as a good ability to pick up new digital systems, working out how digital systems work
* Process-driven and focussed logical thinker
* Strong interest in information security in the digital world
* Ability to focus and act quickly and precisely in all situations
* Experience of working in a centralised support function
* Excellent organisation and project management skills
* Meticulous attention to detail and strong problem solving skills
* A good understanding of the platforms digital marketing companies use, notably around access management and permissions
* A strong sense of confidentiality and sensitive situations.
COMPANY BENEFITS
Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless!
On completion of the three-month probation period, every employee is eligible for the benefits listed on our careers site which include:
* 25 days holiday a year
* Annual performance bonus
* Sale commission
* Recruitment referrals bonus
* Gym membership contributions
* Ride to Work scheme
* Rail card
* Season Ticket loan
* Free fruit, breakfast cereals and tea & coffee
* Free home office chair and screen
* Enhanced maternity and paternity package
* Life and income protection
* Medical cash plan
* Agile working policy
* LinkedIn Learning and access to Croud Campus (our bespoke learning and development platform)
* Peer to peer recognition scheme 'bonusly'
* Team off-sites/regular socialsYear-round holiday parties
* Day to make a difference
Standard hours are from 9.00am to 5.30pm, there’s flexibility if agreed in advance with your linemanagers (it may also be necessary on occasions to work outside of these hours).
Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.
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