Salary: £60,000 - 60,000 per year Requirements: We require an SIA Door Supervisor Licence. We require proven experience in a security management or leadership role. We require a strong understanding of risk management, public safety, and security operations. We require knowledge of Counter Terrorism principles and Martyns Law / Protect Duty. We require excellent leadership, communication, and stakeholder engagement skills. We require strong analytical and problem-solving ability. We require flexibility to work outside normal hours where needed, including occasional weekends. We require the ability to respond to incidents and emergencies as needed. We require a commitment to continuous professional development. We prefer an SIA CCTV Licence. We prefer a formal qualification in Security Management, Risk, or Counter Terrorism. We prefer experience managing security within a retail, leisure, or public space environment. Responsibilities: We provide strategic leadership and direction for all security and public safety operations. We develop and implement a site-wide security strategy aligned with our organisational goals and legal requirements. We promote a proactive, risk-based security culture focused on prevention and deterrence. We lead the implementation and ongoing compliance with Martyns Law / Protect Duty. We maintain Terrorism Risk Assessments and Vulnerability Assessments. We develop, implement, and regularly review Counter Terrorism Action Plans and emergency procedures. We ensure stakeholders, tenants, and contractors understand and meet their responsibilities under Protect Duty. We maintain full documentation and evidence of compliance for audit and regulatory purposes. We embed a strong public vigilance culture such as See it, Say it, Sorted. We analyse incident data, trends, and intelligence to inform decisions and resource deployment. We produce regular security and risk reports with actionable insights and recommendations. We continuously review and improve security measures based on evolving threats and vulnerabilities. We ensure lessons learned from incidents and exercises are embedded into operational practice. We build and maintain strong partnerships with Counter Terrorism Policing, local authorities, emergency services, and community stakeholders. We chair and lead a Security & Resilience Working Group involving occupiers and site partners. We represent the site at external security forums and networking events. We influence stakeholders to support investment and compliance with security initiatives. We oversee the delivery of daily security operations in line with policies, procedures, and best practice. We ensure appropriate resource planning and deployment based on risk and business needs. We maintain operational readiness and a robust response capability at all times. We ensure effective communication with our client and provide timely updates on security matters. We ensure all contractual and regulatory requirements are consistently met. We conduct regular audits and compliance checks across all security functions. We maintain accurate and auditable records, including policies, procedures, and incident logs. We ensure Assignment Instructions and procedures are current, relevant, and effectively communicated. We create and deliver monthly and quarterly service reviews to our customer. We lead, manage, and develop the security team, promoting a high-performance culture. We develop and maintain a site-wide training and competency framework aligned to Martyns Law requirements. We ensure relevant counter-terrorism awareness training is delivered to staff where appropriate. We conduct performance management, coaching, and development planning. We promote staff welfare, engagement, and professional standards. We oversee and coordinate the response to security incidents, ensuring effective management and resolution. We lead or support investigations into incidents including theft, damage, and security breaches. We ensure robust reporting processes and post-incident reviews are completed. Technologies: Embedded Support Security More: We are CIS Security, an independently owned and globally recognised security solutions specialist delivering service excellence to our customers, colleagues, and communities. We are a multi-award-winning business, recently named Worlds Happiest Workplace in 2025, and we pride ourselves on a strong sense of belonging, togetherness, and operational excellence. We are proud to be an equal opportunity employer and value diversity across our workforce. This role is based at Drake Circus Shopping & Leisure Centre in Plymouth (PL1), with a salary of up to £50,000 per annum for a 40-hour week, working Monday to Friday with occasional weekend work. We offer a health care plan, Perk Box discounts and offers, cycle to work scheme, tailored site uniform, first-class training, career development opportunities, long service and employee recognition awards, and much more. last updated 21 week of 2026