Overview
Plumbing & Drainage Engineer role at Metro Rod. The position is based in Metro Rod Norwich, serving the Norfolk area. 45 hour week; salary from £35,000 minimum including on-call & overtime + benefits.
What does it entail?
We are looking for an experienced Drainage Engineer who ideally has some plumbing experience. Your communication skills will ensure that customers end their experience with the company’s service feeling delighted and willing to recommend you to others. You MUST be used to working in a similar position within the industry and will therefore understand the requirements and constraints placed upon this role both in terms of Health & Safety, and customers’ expectations. You will also understand the need to maintain an accurate and detailed documentation trail. The role commands a minimum of £35,000 and will include the sharing of on-call coverage with your colleagues. Our team of engineers averages a 45-hour week.
* Carrying out a range of services associated with the cleaning, clearance, repair, and maintenance of our customers’ drains
* Operation of High-Pressure Water Jetting Equipment in line with rigorous safety standards
* Carrying out surveys
* Providing an exceptional standard of customer service and technical expertise
* Accurately recording work/job details via a range of bespoke internal/client systems and apps
* Communicate effectively with high profile commercial and domestic clients and Metro Rod Support Centre colleagues to ensure excellent customer service is always provided
* Being part of an on-call rota to help service our clients 24/7 / 365 days a year
What are we looking for?
* High pressure water jetting and CCTV Surveying qualifications or experience equivalent
* Excellent problem-solving ability with sound technical knowledge
* Have a positive, flexible, can-do attitude
* Want to be part of a growing and progressive business
* Be willing to work some unsociable hours
* Full UK driving licence
* A good level of literacy and numeracy is necessary
* Must live in the Norfolk area
What You Will Receive
* Personal development
* Loyalty Bonus
* Company van and fuel card
* Branded uniform
* Ongoing Health & Safety and new skills training
* Additional leave
* Company events
* Company pension
* Employee discount
* Life insurance
* Private dental insurance
* Private medical insurance
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Construction
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