Annual wage £13,312.00 Wages explained Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). Minimum Wage Rates Working week 40 hours between 8.00am and 6.00pm, Monday - Saturday. Total hours per week: 40.00 Expected duration 15 Months Possible start date 02 May 2024 Date posted 30 Jan 2024 Apprenticeship level Advanced Level 3 (A level) Reference number VAC1000226539 Positions 2 available What you will do in your working day This role will give the right candidate the chance to gain experience both as a Sales Executive and also a Service Advisor providing them with a more versatile skill set. The purpose of the role is: To provide the highest quality of service to the customer by completing rotations in the service, sales teams To assist with sales of vehicles, and front of house customer service To assist the dealership in achieving it’s NPS target Detailed activities and responsibilities of the role are: To implement the standards and procedures of the Dealership and ensure the delivery of a consistently high quality of service to the customer. To ensure all service & sales duties are completed to the customer’s expectation, efficiently, to the highest standard of quality. To keep the place of work in a tidy and clean condition, ensuring at all times the Health and Safety of you and other employees is not compromised. Reporting any safety related matters to the Health and Safety Representative or management, which you feel may affect the health and or safety of any member of staff. To maintain and develop skill levels in all aspects of Sales / Service and meeting and greeting. To attend any training courses, as directed by the Management. To take full part in all activities designed to complement the training procedures planned for the apprentice Any other adhoc duties in line with reasonable management requests To comply with the company GDPR Policy at all times when processing data To attend all mandatory training as identified by the company Towards the end of the apprenticeship all candidates will be required to produce a high level project to improve and develop business needs. The training you will be getting Level 3 Customer Service Specialist Standard - 15-18 months What to expect at the end of your apprenticeship Permanent role upon successful & satisfactory completion of the apprenticeship. Employee car scheme upon qualification and many other staff benefits. Possible future roles include: Trainee Sales Executive, Service Administration, Service Advisor, Parts Advisor, Customer Diamond. Requirements and prospects Desired skills and personal qualities Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience Qualifications GCSE or equivalent Maths & English (Grade 4) Essential Things to consider Candidates are advised to apply as soon as possible as the employer will start to interview when applications are received. This may mean the vacancy may close before the date advertised.