Description As a Facilities Assistant Manager, you are responsible for assisting the Facilities Manager in the effective management of all facilities and maintenance operations within the resort, including energy conservation. You are also responsible for assisting in the development of the Facilities Team and staying abreast of compliance regulations and procedures, as required by Health and Safety. Responsibilities Support the Facilities Manager in leading the Facilities Team in the day-to-day maintenance operation of the resort including service standards, equipment schedule, and work schedules Communicate with Housekeeping to coordinate and prioritise maintenance activities for accommodation, public areas, grounds and staff accommodation Develop systems and procedures to ensure the health and safety of Guests and Team Members, as well as the proper conditions for plant, machinery, and property Prepare rolling preventative maintenance program and ensure appropriate/relevant resources for delivery and checking of contractor performance Maintenance of all Resort fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise Assist in coordinating refurbishment programs and define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively Monitor Key Performance Indicators for the Facilities Department and take corrective action, as required, to improve equipment inventory, quality audit, productivity, and other objectives Maintain asset registers, plant/equipment servicing records and effective planning and checking on daily, weekly, monthly and periodic activity Ensure compliance with all relevant company policy and all property/ plant legal obligation/ statutory regulations Work closely with wider leadership group to ensure communication is clear and that Maintenance team support is timely and as unobtrusive as possible Ensure that reactive works are prioritised, completed and ‘closed’ effectively through working with and supporting team Schedule the team in line with planned and routine activities to deliver optimal levels of productivity Provide team with the clear purpose they require and support with relevant learning ensuring the team has the appropriate tools and equipment to deliver the service required to external and internal customers Experiences and constant feedback on individual and team performance. Observe, coach and provide team with clear purpose they require and support relevant learning and continued development Qualifications As a Facilities Assistant Manager serving Hilton Grand Vacations at Craigendarroch you are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, we'll be looking for the attitude, skills, and values that follow: Previous experience in a similar role Full UK Driving Licence Positive attitude and good communication skills Commitment to delivering a high level of customer service Someone who is a Team Player – Collaborative, Flexible, Fun and Dynamic Proficient in Microsoft Word, Excel and Outlook