Overview
This role will suit a self-motivated individual with strong analytical, communication and problem-solving skills, the ability to think laterally and work with minimal day to day supervision. The post holder will require excellent communication skills, have a positive and flexible approach to the needs of the Service, be motivated, ready for the next challenge and enjoy working as part of a very busy team.
Responsibilities
* Day to day operational support for the effective running of the Support My Study function in the Health and Care Research Wales, Support and Delivery Centre.
* Be the first point of contact for queries from sponsors and researchers with regards to commercial and non-commercial research studies in Wales.
* Oversee the process for site identification, selection, and setup of studies, with a focus on studies which are Welsh led.
* Work with local Health Boards, Health and Care Research Wales Support and Delivery Services and Sponsor study teams to ensure efficient setup and ongoing performance oversight of studies in primary care, secondary care, and social care settings.
About Us
This is a Health and Care Research Wales post, hosted by Powys Teaching Health Board. Health and Care Research Wales is a networked organisation, supported by Welsh Government, which brings together a wide range of partners across the NHS in Wales, local authorities, universities, research institutions, third sector and others. Health and Care Research Wales works to support Welsh Government's overarching goal to ensure that today’s research makes a difference to tomorrow's care. Its mission is to promote, support and provide collective oversight of health and social care research in Wales, ensuring it is of the highest international scientific quality, relevant to the needs and challenges of health and social care in Wales, and makes a difference to policy and practice in ways that improve the lives of patients, people, and communities in Wales.
Details
* Date posted: 17 October 2025
* Pay scheme: Agenda for change
* Band: Band 5
* Salary: £31,516 to £38,364 a year per annum
* Contract: Permanent
* Working pattern: Full-time
* Reference number: 070-AC133-1025
* Job locations: North, South East or South West Wales; Cardiff; CF10 3NQ
Job Description
Job responsibilities: You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Person Specification
Essential
* Qualifications
o Educated to degree level in a Health / Social Care discipline or equivalent level of knowledge and experience
o Evidence of Continuing Professional Development
* Experience
o Demonstrates a wide knowledge of administrative processes and organisational policies and procedures
o Experience in gathering, analysing, and presenting data in a meaningful way to facilitate decision making at operational and strategic levels
o Experience of working with web based and MS Office applications including databases
o Experience of building relationships with a wide range of stakeholders
o Administration experience
* Aptitude & Abilities
o Ability to communicate with a wide range of professionals at different levels with varying skills and knowledge
o Excellent demonstrable attention to detail when handling large volumes of information and data
o Self-motivated with analytical and problem-solving skills, the ability to think laterally and work with minimal day-to-day supervision
o Attention to detail and the ability to manage and record data in a reliable and accurate manner
o Ability to manage own time and ensure deadlines are met
o Ability to plan and organise effectively
o Excellent problem-solving skills
o Flexible approach to ensure that the needs of the organisation are met
* Other
o Strong written and verbal communication skills, to communicate with a range of individuals at all levels and across a range of organisations
* Values
o Demonstrate PTHB Values
Disclosure and Sponsorship
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions. Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
Additional information
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here: Criminal records checks for overseas applicants.
Employer details
* Employer name: Powys Teaching Health Board
* Address: North, South East or South West Wales; Cardiff; CF10 3NQ
* Employer's website: https://pthb.nhs.wales/working-for-us/
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