Receptionist
Department: Front of House
Employment Type: Part Time
Location: Milton Keynes
Compensation: £15,748 / year
Corporate Receptionist Part-Time Job Share
Milton Keynes
£15,748
We are looking for a professional, proactive, and customer focused Corporate Receptionist to join the Front of House team in Milton Keynes, conveniently located just a short walk from Milton Keynes Central railway station.
You will deliver an exemplary tenant service and visitor experience, understanding the importance of creating a community vibe in the building. You should be well presented with proven relevant experience and confident to take ownership of this busy and varied role.
This is a part time job share opportunity supporting a busy corporate reception environment alongside on site security and facilities teams.
Hours and Salary
Role 1: Monday & Tuesday 8:00am-5:00pm, Wednesday 8:00am-12:35pm
Role 2: Wednesday 12:25pm-5:00pm, Thursday & Friday 8:00am-5:00pm
(10-minute handover every Wednesday)
£15,748
Key Responsibilities
Reception responsibilities
* Ensuring the reception area looks presentable and welcoming
* Meeting, greeting and registering all visitors to the building - following the appropriate sign in processes
* Managing deliveries, including couriers and post
* Developing a local amenities information file, drawing on your knowledge of the local area
* General administration
* Producing weekly update reports
General management of the building
* You will quickly establish yourself as 'the face of the building' and the go to person for questions / queries
* Work closely with the Building Manager - confidently reporting building issues and helping manage to resolution
* Develop strong working relationships with the local letting agents and support them by ensuring any vacant office space is kept pristine in preparation for viewings
* Produce a weekly update report for key stakeholders
Tenant experience
* Research and deliver relevant initiatives, freebies and services which are of interest to those who work in the building, as and when required
* Introduce a monthly e newsletter promoting initiatives and concierge services- helping to create a community vibe, as and when required
Skills, Knowledge and Expertise
* Proven experience in a front of house reception role and are ready for a new challenge
* Personable and proactive with a confident manner and able to deliver impeccable customer service
* Proactive, self motivated and thrive in an environment where you are required to multitask
* Excellent written / verbal communication skills and able to confidently communicate with key stakeholders
* Competent Microsoft office user, with a knowledge of how to use social media app's and Canva
Benefits
* Contributory pension scheme / life assurance
* 24 / 7 access to a virtual GP for you and your family
* Wellbeing resources: digital gym, nutrition planning, wellbeing podcast
* Financial and legal information support
* Discounts and deals across multiple businesses
* Referral programme
* LAH training academy
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