Sr. Business Relationship Manager
Essex County Council – Permanent, Full Time
Salary: £76,600 to £90,117 per annum
Location: Chelmsford
Working Style: Anywhere worker*
Interviews will be held in person at County Hall, Chelmsford on 28th November 2025.
About the Role
Senior Business Relationship Manager – You’ll act as a trusted partner to one of Essex County Council’s core business functions, driving forward digital transformation that delivers real impact for residents and services.
In this strategic and influential role, you’ll bring thought leadership, deep business insight, and digital expertise to shape and deliver initiatives that align with ECC’s strategic priorities. You’ll build and maintain trusted relationships with senior leaders, using your exceptional communication and influencing skills to embed digital thinking into business planning.
Key Responsibilities
* Act as a strategic advisor to senior stakeholders, aligning digital initiatives with business goals and resident outcomes.
* Lead the development of digital strategies, roadmaps, and investment plans, ensuring they are informed by business insight and community needs.
* Promote a service‑oriented approach to digital leadership, bringing together cross‑functional teams to deliver transformation.
* Disseminate business intelligence and insights to support data‑driven decision‑making and continuous improvement.
* Take ownership of a strategic focus area – digital strategy, investment planning, or workforce development – ensuring robust governance and delivery.
* Establish and lead a Business Relationship Community of Practice, fostering collaboration and best practice across the council.
* Champion Essex Digital Service offerings and support change adoption to maximise the impact of technology across services.
* Provide strategic leadership on the ethical and responsible use of emerging technologies, including AI, ensuring they deliver tangible benefits for Essex.
* Represent ECC in external partnerships and negotiations, advocating for digital strategies that support long‑term goals.
The Experience You Will Bring
* Proven experience in strategic relationship management within complex organisations, ideally in the public sector.
* Certified Business Relationship Manager (CBRM) and qualified in Business Analysis (ISEB or equivalent), with a commitment to ongoing professional development.
* Strong understanding of digital transformation, service design, and the application of modern technologies to meet evolving user expectations.
* Skilled in influencing senior stakeholders and navigating political and organisational dynamics to drive change.
* Excellent leadership, communication, and collaboration skills, with a track record of cross‑functional working and stakeholder engagement.
* Experience leading change initiatives and delivering digital outcomes at scale.
* Desirable: experience in local government and membership of a recognised professional body such as BCS.
What’s in it for you?
* Generous time off: starting with 27 days of holiday, which increases with your length of service, plus 8 bank holidays and up to 4 paid volunteer days each year.
* Benefit from enrolment in the Local Government Pension Scheme (LGPS).
* Access to wellbeing portal, employee networks and more.
* Professional fees for approved professions covered.
* Work‑life balance: hybrid working arrangements allowing flexibility.
Why Join ECC
As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. With flexible working, excellent development opportunities, and a supportive team, Essex is the ideal place for you.
Employment Information
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Sales and Business Development
Industries: Government Administration
Equal Opportunities
Essex County Council is proud to be a Disability Confident Leader. We’re committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process. We’re also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.
At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the Nolan principles, including throughout the recruitment process.
As part of employment with Essex County Council (ECC) you may be required to register with the DBS update service. This is an annual subscription, and you will be responsible for ensuring this is maintained.
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