Store Manager – H. Samuel – Truro
As Store Manager here at H. Samuel in Truro you’ll be responsible for achieving the store’s targets through promoting the sales culture in‑store, building and inspiring a strong customer‑first team and ensuring compliance with company policies and procedures. You’ll be passionate about role‑modeling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management.
You’ll also be responsible for consistent compliance with company instructions, policies and processes and will manage control of costs, payroll, shrinkage and expenses for the store. You’ll also oversee the planning and organisation of operational activities within the store.
We encourage our Store Managers to lead their teams boldly, by showing them the way and inspiring them, thereby creating a sense of pride and willingness to exceed expectations.
As the face of H. Samuel, we want you to reflect our brand, culture and customers. You certainly won’t find our Store team members suited and booted. Instead, we’re proud of our team’s unique personalities and to showcase this we have a fashion‑conscious, business casual dress code, which encourages our teams to celebrate their own tattoos, piercings and style!
Jewellery, Watch & Gift Retail is truly unique! In any of our H. Samuel stores you’ll see our knowledgeable team members devote their days to sharing and celebrating special life‑changing moments with our customers. We love that we are a key part in making an engagement, a wedding or the celebration of a loved‑one’s Birthday even more special by ensuring our customers discover the perfect piece to mark the occasion. Ours is an environment like no other. Join us – Be part of something special!
Are you the perfect gem?
We’re looking for suitable candidates to demonstrate the following:
* An excellent track record of successfully achieving KPI's.
* Experience of holding accountability for managing the commercial performance of a store.
* Experience of leading store teams.
* Experience of target‑setting and interpreting business data.
* An ability to inspire, coach and develop your team to maximise potential and performance.
* Proven track record of role‑modeling and consistently delivering amazing customer experiences.
* Clear passion for our products and ability to put yourself in our customers shoes.
* A competitive spirit.
* Basic knowledge of legislative responsibilities e.g. recruitment, employment law, health and safety, trading standards.
Your Rewards
Upon joining us as a Store Manager you’ll be supported from day‑one through our bespoke Management Induction programme which equips you with the core detail you require in order to succeed in‑store. Brand training and internationally recognised Gemmological qualifications and other product‑based training modules will all also be available at your fingertips through our internal ‘Signet Jewellery Academy’.
In addition to being able to access dedicated Learning & Development resources you’ll also achieve the following benefits:
* Competitive salary including sales incentives.
* Generous discount of up to 30% off our fabulous products from day one.
* An annual enhanced discount to celebrate the day you joined our team.
* Retirement Savings plans which offer flexibility in the way you save for the future.
* Immediate Life Assurance from day one.
* A minimum of 33 days holiday per year.
* Recognised qualifications, study support and structured career progression.
* Health and Wellbeing Scheme.
* Financial Wellbeing scheme.
* Give As You Earn scheme – An easy way to support causes close to your heart.
* Real Rewards - exclusive discounts on groceries, travel and leisure.
Equal Opportunity Employer
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.
We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
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