Job Title: Operations Manager Locations:182-188 Cambrai Street, Belfast, BT13 3JH Contract:Permanent ResponsibleTo:Head of Operations Objective: To lead, manage and continuously improve the daily operations of the recycling facility, ensuring efficient, safe and environmentally responsible processing of recyclable materials. To develop the companys existing recycling business and to develop further opportunities internally and externally and ensure its effectiveness and efficiency at all levels. To oversee staff, logistics and compliance, and equipment maintenance, while driving operational excellence, cost-effectiveness, and sustainability goals, in alignment with company objectives and regulatory standards. Hours: 35(AtypicalworkingpatternisMondaytoThursday8.00am- 4.00pm, Friday 8.00am-1.00pm) Salary: £35,426 to £39,800 per annum (Salary progression is subject to annual review in line with the public sector pay remit and incremental progression) Interviews: Please note interviews will take place on Tuesday 8th July 2025. We are seeking a highly motivated Operations Manager to join our company; we are dedicated to supporting people with disabilities to gain employment opportunities. The ideal candidate will be passionate about driving positive change, with strong interpersonal and communications skills. The Operations Manager will be responsible for the day to day running of the Recycling Department and driving new income lines through stakeholder engagement. Job Description: AccountablefordeliveringrevenuegrowthtargetsfortheRecyclingDivision, including, pricing strategies income forecasting and identifying new commercial opportunities aligned to USELs mission across public, private and third-sector markets. ThrougheffectiveandefficientmanagementmaintainandgrowallofUSELs existing recycling business activities to meet and, where possible, exceed financial performance targets, with clear accountability for income, cost control and contribution margins. Workingwithinternalstakeholdersensuringaproactiveapproachtoidentify market opportunities and developing a working solution to meet such opportunities. CollaborationwithUSELsEmploymentServicesTeamtodevelopintegrated service offers that integrate USELs services across the organisation. Toidentifywastestreamsandunder-utilisedresourcesthatcouldbeused internally or externally by other organisations. Tosourcecosteffectiveoutletsforrecyclablematerial,helpingtoreducethe overall cost burden for USEL. Manage the end-to-end sales/tendering pipeline for recycling services, including but not limited to preparation of business cases, procurement documentation in conjunction with the procurement department, e-Tenders monitoring,bidpreparation,stakeholderliaisonandpost-submissionfeedback reviews. Account management for existing commercial recycling & manufacturing clients,ensuringretention,upsellingand satisfactionthroughstrongclient engagement. Identifyandmitigateoperationalandcommercialrisks,ensuringcontractsare delivered profitably, compliantly and in line with USELs mission. EnsureallinternalISO9001-2015qualitystandardsaredesigned,developed, implemented, monitored and reviewed in own area of responsibility. To be aware of an ensure all of USELs Policies and Procedures are adhered to. Person Specification: Essential Atleast2yearsinamanagementrolewithin anoperationalenvironmentsuch as a circular economy/social economy organisation. Demonstrableexperienceofeffectivelyengaginginternalandexternalstakeholders. Excellentinterpersonalandcommunicationskills,oralandwritten withthe ability to adapt to the target audience. Experienceofmanagingateamanddemonstratablepeoplemanagement skills. Demonstratableexperienceofbudgetandresourcemanagement. Accesstoacarorbeabletomeetthemobilityrequirementsofthepost.(ifthe effectsofadisabilityprecludeanindividualfromholdingadrivinglicence,then theyshouldindicatehowtheycouldmeetthemobilityrequirementsforthepost) Desirable A recognised professional qualification in Recycling and Resource Management(e.g.,WAMITAB/OperationsComplianceCertification). Knowledge of the ISO Management System Why Work with USEL: 27daysannualleaveincreasingto30dayswithservice. 12daysBankHolidays LunchtimefinishonFridays Fullyaccessiblebuildingforpeoplelivingwithdisabilities. Freeonsitecarparking Fullyaccessibleworkplaceforall Inspire Workplace Counselling Service Health & Wellbeing initiatives Flexible working opportunities Life Assurance