Job Description
Our Charts Unit produces market-leading, consumption-based charts and analysis for the music and video industries across the UK, Republic of Ireland, and France. Our data is delivered to clients on a next-day basis, 7 days a week, 365 days a year, and we have been at the forefront of this field for over 30 years.
As a Charts Operations Executive, you will provide best-in-class research insight and technical support to clients, management, and colleagues. You will play a key role in ensuring the accuracy, integrity, and timely delivery of our chart data while contributing to the continuous improvement of our processes and systems.
Key Responsibilities
* Provide administrative and operational support to the Charts team
* Develop a strong understanding of the research principles and technical requirements behind consumption-based chart production in the home entertainment industry
* Build technical expertise in loading, interrogating, cleansing, and aggregating data
* Become proficient in navigating both the internal product database and the client-facing online dashboard
* Work flexibly as part of a rota, including some weekend “duty” shifts
* Contribute ideas and support initiatives to improve business processes
* Collaborate with the Charts Business Analyst to ensure procedural updates are accurately documented
* Adhere to Kantar’s ethics policies, the MRS Code of Conduct, data protection requirements, and quality standards
* Deliver excellent client service and help build strong relationships with external stakeholders
What We’re Looking For
* Excellent written and verbal communication skills
* Strong literacy and numeracy skills
* High attention to detail and accuracy
* Ability to work effectively to tight deadlines
* Willingness to work non-standard hours, including weekends on a rota basis
* A genuine interest in music and video entertainment
* An analytical and inquisitive mindset
* Adaptability and openness to new challenges
* Proactive in developing skills and seeking opportunities to grow
* Familiarity with data and cloud technologies such as SQL, Databricks, Python and ADLS (Experience is desirable but we also welcome candidates who are keen to learn).
French reading and/or speaking skills are highly desirable.
What We Can Offer You
* 25 days’ holiday, increasing with length of service
* Income protection
* Life assurance
* Health cash plan
* Contributory pension scheme
* A comprehensive, award-winning flexible benefits programme, including retail, gym, and entertainment discounts