Contract: Full Time, PermanentSalary: up to £30,000 DOE + BonusAbout Steven EagellAs an established, family-run automotive retailer in the UK, Steven Eagell Group specialises in the sale of new and used vehicles, alongside comprehensive aftersales services. We take pride in offering a wide range of exciting career opportunities across sales, customer service, technical, administrative and management roles from entry-level positions through to senior leadership.As a family-run business, we value teamwork, integrity and long-term career development, creating an environment where individuals can grow and thrive. Whether you have a passion for sales and delivering exceptional customer experiences, strong organisational and financial skills, or technical expertise in automotive diagnostics and repair, there is a place for you within our team.Your Responsibilities as a Workshop Controller:The Workshop Controller makes sure the workshop runs smoothly, efficiently, and profitably. They ensure all repairs and servicing are done to a high standard, on time, and following company and manufacturer guidelines.They act as the main link between the front desk, technicians, and parts team, helping keep work moving and customers happy.Key Responsibilities:Assign jobs to technicians based on their skills and workloadKeep the workshop running efficiently and on scheduleMake sure all work meets quality standardsUpdate the service team on job progress and completion timesHelp technicians with technical questions when neededEnsure health and safety rules are followedCheck job cards are completed correctlyWork with the parts team to get parts on timeSpot delays and fix workflow issuesCheck completed work before vehicles are returned to customersSupport training and development of the teamHelp meet targets like productivity and customer satisfactionWhat we are looking for in a Workshop Controller:Has experience working in a vehicle workshop or similar environmentGood at organising work and managing timeCan lead and support a teamCommunicates clearly with different departmentsUnderstands vehicle repairs and servicingPays attention to detail and qualityCan solve problems quickly and calmlyComfortable working in a busy, fast-paced settingBasic understanding of health and safety in a workshopMotivated to help the business meet its targetsWhat we offer you:25 days annual leave + Bank Holidays and your Birthday OffLong Service Awards / Colleague RecognitionEnhanced Maternity / Paternity at qualifying service lengthCar Benefit Scheme after successful completion of a probation periodSales IncentivesComprehensive training providedCompany pension schemeDeath in ServiceAccess to high street discounts through Perk BoxIn-house, manufacturer & professional qualificationsStaff referral schemeAccess to medical cover through Simply HealthIf you’re ready to begin or further your automotive career with a supportive, customer-focused organisation, we encourage you to apply today and become a part of our team and contribute to a proud customer-focused automotive company.
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