2 Months Contract with a Local Authority Bi weekly pay 36 Hours / week £26.56 / hr Summary: This role is pivotal in ensuring the effective delivery of the Housing Solutions Service, aligning with legislative and statutory guidelines. The position involves providing high-quality advice to prevent homelessness, managing caseloads, and ensuring compliance with housing policies. The role requires collaboration with internal and external partners to enhance service delivery and support community cohesion, diversity, and social inclusion. Embracing digital tools and new working practices is essential to improve customer service and streamline processes. Responsibilities: Collaborate with managers and colleagues to define outcomes, set targets, and monitor performance. Support operational plans to optimize resource use within teams. Build strong partnerships to deliver services efficiently and focus on outcomes. Use new technologies to adopt modern working practices and improve customer service. Ensure effective delivery of the Housing Solutions Service in line with relevant legislation and guidance. Provide advice and assistance to prevent homelessness and manage homelessness investigations. Manage a caseload of applicants, ensuring timely action and compliance with statutory timescales. Participate in a duty rota system for emergency accommodation placements. Make decisions on homelessness applications and refer cases for temporary accommodation. Ensure accommodation is provided to qualifying homeless applicants. Complete licence agreements with residents, ensuring property compliance and rent account setup. Undertake discharge of duty on applications and liaise with relevant teams for evictions. Identify and raise safeguarding alerts and refer residents to support services. Respond to enquiries related to Housing Act 1996 Part VII applications. Conduct home visits to verify applicant circumstances. Meet and exceed performance targets and submit performance statistics. Assist in identifying and implementing best practices and innovations. Work with the legal team on prosecution cases and contribute to local representation services. Maintain up-to-date knowledge of case law, statute, and policy. Collaborate with the Housing Supply team and private landlords to prevent homelessness. Support the Housing Access Team in reviewing temporary accommodation placements. Contribute to the preparation and review of the annual Team Plan and performance targets. Requirements Strong understanding of housing legislation, statutory guidance, and local authority agreements. Experience in managing caseloads and providing high-quality advice on housing issues. Ability to build effective partnerships with internal and external stakeholders. Proficiency in using digital tools and adopting modern working practices. Excellent communication skills for responding to enquiries and conducting home visits. Ability to identify trends in homelessness and contribute to service improvements. Knowledge of safeguarding procedures and experience in multi-agency collaboration. Familiarity with case law, statute, and policy related to homelessness and housing issues.