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Operational support manager - bilston

Bilston
Equipment Sales & Service Limited.
Support manager
Posted: 3 September
Offer description

We're currently recruiting a dedicated Group Manager to help ensure the smooth running of operations at Chartwells on a part-time basis, contracted to 20 hours per week.

As a Group Manager, you will utilize your skills to maintain a high standard of quality work. In return, you will have the opportunity to progress your career with a company that invests in its people, celebrates individuality, and rewards employees who go beyond expectations.


Responsibilities:

1. Be responsible for the overall efficient and effective management of the contract to ensure high-quality, consistent food and beverage services across all areas.
2. Maintain positive client relationships.
3. Ensure smooth planning of the contract and resources to deliver first-class service to clients and customers.
4. Manage, recruit, develop, and train team members.
5. Ensure the contract is fully compliant with company policies and procedures.
6. Deliver on the financial budget and operate in line with net income and cost targets.


Qualifications and Skills:

* Previous experience in contract catering.
* Experience in leading and managing teams to deliver results.
* Track record of growing sales and retaining business.
* Excellent written and oral communication skills.
* Strong leadership skills with the ability to motivate and engage teams.
* Ability to liaise effectively with colleagues, customers, and clients at all levels.
* Focus on quality and processes with a results-driven approach.
* Compliance with company policies and procedures in line with client agreements.
* IT literacy (MS Office, Email).

Part of Compass Group UK&I, Chartwells is a leading provider of catering and support services to the education sector. For over 25 years, Chartwells has focused on helping those in education build strong bodies, sharp minds, and lead healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students across the UK, including primary and secondary schools, academies, independent schools, colleges, and universities.

Chartwells is committed to safeguarding and promoting the welfare of children. All employees are expected to share this commitment. Employment offers are subject to pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This position is exempt from the Rehabilitation of Offenders Act 1974, and applicants must declare all previous convictions and cautions to assess suitability for working with children.

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