We’re looking for an experienced, detail orientated administrator with a background in Sales Order Management and Returns/RMA. Previous experience in a manufacturing environment would be an advantage but not essential.
This brand-new position has been created due to continued expansion and development of a highly successful, established business. This will be a key role in the business, progressing customer sales enquiries for equipment spares, processing sales orders for the complete range of products, and coordinating the repair and returns process.
The Sales Order Administrator will be:
Progressing sales orders from customers on the ERP system, ensuring all internal vetting processes are completed and any export control requirements highlighted.
Communicating with external customers and internal sales as needed.
Coordinating the shipment of equipment to customers across the world.
Producing accurate and timely invoices for all equipment orders.
Processing imports through UK customs including purchased goods, goods coming in for repair and goods returning from regional offices.
Progressing goods received for repair and monitoring all customer repairs, liaising with Production and customers.
Preparing quotations for repaired goods in liaison with the Production Department and processing POs from customers.
Coordinating the shipment of repaired goods back to customers globally.Please note: You will need to be eligible for Full Security Clearance and been living in the UK for the last 5 years to be considered for this position.This business is offering hybrid working and a friendly, team-orientated culture. Great benefits offered including 25 days holiday (with the option to purchase up to 5 days annual leave), a generous pension scheme, Westfield Health Plan, employee assistance programme, life assurance, cycle to work scheme, recruitment referral scheme, and Christmas shutdown