Overview
Join us at Fire Station Bar, Gotham Newcastle’s distinctive bar and private members’ lounge. This stylish, intimate space is where refined service meets relaxed exclusivity—offering a curated selection of cocktails, wines, and premium spirits to our hotel guests and club members.
We are seeking a charismatic and professional F&B team member to deliver high-end hospitality in this unique environment—someone with a passion for detail, discretion, and delivering exceptional experiences.
Your Role
As part of our front-of-house team, you’ll ensure every guest interaction reflects the sophistication and service standards of Gotham Newcastle. From preparing for sleek evening service to managing private events and lounge exclusivity, you\'ll be central to the ambiance and guest journey in the Fire Station Bar.
Key Responsibilities
* Warmly welcome guests and provide attentive, personalised service
* Take accurate food and beverage orders, with confidence and flair
* Serve high-end drinks and snacks with precision and polish
* Offer expert knowledge on our drinks menu, including wines and cocktails
* Maintain the elegance and cleanliness of the lounge at all times
* Support smooth coordination with bar and kitchen teams
What We’re Looking For
* Experience in luxury bars, hotels, or private members’ clubs is a plus but not a deal breaker!
* Polished appearance and excellent communication skills
* A natural host with a passion for premium hospitality
* Discreet, calm under pressure, and highly attentive to detail
* Flexible availability including evenings & weekends
We Offer
* Competitive salary + service charge
* Uniform and staff meals
* Full training and clear career progression pathways
* Opportunities to grow within Gotham Newcastle and the wider group
* Exclusive staff perks and discounts
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