This Technical Sales Advisor is a Fixed Term Contract covering Maternity Leave. Our Hose Division is one of our technically specialised parts of Arco. We design, specify, and supply a full range of industrial hose solutions for sectors such as oil and gas, manufacturing, marine, and construction. From high-pressure assemblies used offshore to bespoke hose configurations for unique industrial applications, our team ensures every product meets the highest standards of safety, reliability, and performance. We also produce custom-built hose assemblies, complete with testing and certification to ensure total confidence for our customers. We're looking for a Technical Sales Advisor to join our team. Once trained, you’ll be the go-to expert for complex and non-standard hose requirements. You’ll combine technical expertise with commercial awareness to create accurate, profitable quotations and deliver exceptional end-to-end customer service. This is a dynamic role where no two enquiries are the same. You’ll manage customer requirements via phone, email and internal systems, ensuring accuracy, efficiency and compliance every step of the way. Key Responsibilities: We can provide training as part of this role, you'll work alongside an experienced team to learn how to: Provide accurate technical advice on hose products and assemblies Read and understand customer drawings and technical specifications Prepare accurate quotations and orders using our SAP system Deliver excellent customer service through phone, email, and internal systems Support with promotional activities and customer feedback processes Work collaboratively across teams to meet customer needs and business goals The ideal Technical Sales Advisor will be/have: A willingness to learn and be curious about how thing work and enjoy problem-solving Communicates clearly and confidently Is organised, accurate, and eager to take on new challenges Previous knowledge or experience using SAP would be beneficial Track record of great customer service is essential On top of working for the UK’s leading integrated health and safety experts, you’ll also receive: 32 days holiday inclusive of bank holidays Opportunity to purchase 5 additional days annual leave each calendar year (subject to qualifying salary) 2 fully paid Community Volunteering days every year An excellent pension and Life Assurance scheme A huge range of high street retailer discounts to help with cost of living via MyArco Perks Free, 24-hour access to our Employee Assistance Programme Access to our Learning Management System, to support your personal and career development Long-term service awards – we’re proud to have employees who have worked for us for 40 years About Us With a proud 140-year legacy, you’ll be part of something special when you join the UK’s leading safety experts. As the only integrated safety products and services business, Arco’s size, scale and reputation are why we have such an impressive portfolio of satisfied customers. It’s an exciting time for us, and whatever your role, you’ll play a part in Arco’s journey to become more profitable and sustainable. To drive a performance culture, we consistently invest in our people to ensure we push for shared success. We respect and value everyone’s unique skills, experience and ideas so you’ll have ample opportunity to help shape our future growth and be rewarded for delivering against our targets. Diversity and Inclusion at Arco means understanding everyone's views and giving colleagues a sense of belonging. We respect and value individuals for their unique skills, experiences and ideas; to ensure we can be at our best. By creating a supportive and inclusive environment we will be an organisation able to drive our strategic goals, attracting and developing great people to be a more profitable and sustainable business for generations to come. Be Safe, Be Yourself, Be Your Best.