Overview
Weekend Receptionist. Sandstone Care Group, Telford Hall Care Home
Location: Telford, Shropshire
Hours: Saturdays and Sundays, 10:00–15:00
Salary: £12.26 per hour • Permanent • Full-time
Based in Lawley, Telford Hall is a 66-bedded nursing home for older adults with modern facilities, including a salon, tranquil lounge and garden rooms, cinema and tea room. The Sandstone vision is to provide residents and staff with the opportunity to live and work in high-quality, modern and dynamic environments.
Key Responsibilities
* Reception & Visitor Management: Greet visitors warmly, manage sign-ins, and update the visitor booking system.
* Communication: Answer phone calls, respond to inquiries, and provide accurate information to residents, families and staff.
* Administrative Support: Assist the Home Administrator with tasks such as record updates, data entry, and filing.
* Maintain Environment Standards: Ensure the reception area remains clean, safe and welcoming.
* Team Collaboration: Work closely with colleagues to ensure smooth daily operations.
* Confidentiality: Handle sensitive information with care, adhering to privacy and safeguarding policies.
What we offer
* Free meals on shift (subject to terms and conditions)
* Free DBS
* Discounts on high street retailers (e.g., Asda, Costa, Argos) via Reward Me app
* Refer-a-Friend bonus (£250)
* Flexible pay with WageStream
* Free wellbeing programme
* Employee recognition scheme
* Pension scheme
* In-house training and career development opportunities
What we are looking for
* Experience: Previous receptionist or administrative experience; care environment preferred.
* Passion for care: Genuine interest in health and social care and supporting others.
* Communication: Strong verbal and written communication, professional interaction with residents, families and staff.
* Organizational Skills: Attention to detail, able to multitask and prioritise in a busy environment.
* IT Skills: Proficient in Microsoft Office and booking/record-keeping systems.
* Team Player: Flexible, proactive, and able to work independently or as part of a team.
Equal Opportunity
Sandstone Care Group is an Equal Opportunity Employer. We welcome applications from all backgrounds and value diversity within each service. We encourage applications from disabled candidates, Black, Asian and Minority Ethnic (BAME) candidates, LGBTQ+ and non-binary candidates, and those with experience of mental health.
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