In a world where bad customer service is experienced in all corners of the globe, imagine the building you would want to work in—a place that puts people first, a “vertical village” in the heart of London. The stage is set for this building to be the most engaged and responsible workplace through people, technology, and excellence!
To help this truly awesome building meet these expectations, we are recruiting a new member to join our team of Lobby Hosts—customer service superheroes! Their mission will be to eliminate the monotony and robotic service often experienced, assembling a team of customer service superheroes!
With a passion to serve and help, our customer service superheroes will not be confined to a reception desk or chair. They will patrol their domain, using their customer service superpowers to improve the lobby environment.
They will anticipate occupiers' needs as if they can read their minds, adapt to various styles using their many alter-egos, and multitask as if they can be in multiple places simultaneously.
Working 40 hours per week with shifts between 7 am and 7 pm, Monday to Friday.
Salary: £34,505 per annum
Job Description
Are you a customer service superhero?
Join us in a building that puts people first—an innovative “vertical village” in London, designed to be the most engaged and responsible workplace through people, technology, and excellence!
As a customer service superhero, you will roam your domain, using your superpowers to make the lobby a better place, anticipating needs and adapting to varied styles.
Work hours are 40 per week, with shifts between 7 am and 7 pm, Monday to Friday.
Salary: £34,505 per year
Qualifications
Previous experience in a 5-star customer service environment, retail, hospitality, or as cabin crew is preferred but not essential.
Additional Information
What’s in it for you?
* Excellent holiday allowance
* Pension contributions
* Life insurance
* Enhanced annual leave
* Recommend a Friend Bonus Scheme
* Thank you voucher scheme
* 24-hour personal helpline for employees, offering counseling and information services
* Access to discounts and benefits platform, offering savings at high street retailers, hotels, cinemas, and more
* Training Academy providing development opportunities
Please note: If you are not a passport holder of the country where the vacancy is located, you may need a work permit. Check our Blog for more info.
Do not provide bank or payment details when applying. Applications should be made via the 'Apply now' button.
Created on 25/06/2025 by TN United Kingdom
#J-18808-Ljbffr