Job Introduction:
Gleeson Homes are recruiting for a Customer Relations Advisor, responsible for supporting the delivery of a 5* Customer Experience in the region. We're looking for people first champions, who strive to deliver the best customer experience, first time, every time. The role also requires a keen eye for detail and the ability to complete administrative tasks accurately, recording key information, enabling the team to carry out the correct action.
You'll work alongside the Customer Relations Manager, Build colleagues, and Customer Care Technician to ensure the delivery of an efficient and quality led aftercare service which meets both the customers and Gleeson's high service standards.
With a wealth of knowledge, and limitless opportunities, Gleeson Homes is truly, right where you belong.
Main Responsibilities:
At Gleeson Homes, we're genuinely passionate about what we do. We invest in our people and our communities, building homes, changing lives. First and foremost, we're looking for an ambassador of the Gleeson Brand, who works passionately, collaborative and respectfully.
As a Customer Relations Advisor, you will:
1. Demonstrably support the Gleeson homes continuous drive to deliver 5 * customer service by championing the customer journey
2. Actively supporting the regional sales and build teams and the wider business to me...