Import Operations Coordinator (Freight Forwarding)
Gatwick Area
£26,500 - £32,000 (DOE)
Monday-Friday, 09:00-18:00
We're working with a well-established and growing freight forwarding business looking to add an Import Operations Coordinator to their team. This is a great opportunity for someone with existing import experience, or a strong junior looking to build a long-term career within freight and logistics.
You'll be joining a busy, supportive team where you'll take ownership of shipments and play a key role in delivering a high level of service to clients.
Key Responsibilities
Managing import shipments across Air, Road and Ocean freight
Handling customer enquiries and providing job quotations
Liaising with carriers, agents, and internal teams to ensure smooth operations
Processing shipments from start to finish
Costing jobs and raising invoices
Maintaining accurate records and managing your own workload
Supporting warehouse operations where requiredWhat We're Looking For
Previous experience within freight forwarding / import operations (preferred)
Exposure to customs processes (CDS/CHIEF knowledge beneficial but not essential)
Strong communication and organisational skills
Ability to manage your own desk and prioritise workload
Confident IT skills
A proactive and reliable approach We will also consider junior candidates with a strong work ethic and willingness to learn, full training will be provided.
What's on Offer
Competitive salary based on experience
Full training and development within freight forwarding
Clear progression opportunities
Company laptop provided
20 days holiday + bank holidays
Pension scheme (post-probation)
Opportunity to gain exposure to exports and specialist shipments