An established and fast-growing global Travel Management Company is seeking an experienced Senior Travel Executive to join their London-based corporate team. The ideal candidate will have a passion for delivering exceptional service and a proven track record of managing complex and VIP-level travel arrangements.
You'll be responsible for end-to-end travel planning, ensuring seamless experiences for high-profile corporate clients. Your role will require attention to detail, a strong knowledge of GDS systems (Galileo preferred), and the ability to handle travel logistics efficiently and professionally.
Key Responsibilities
Manage complex travel bookings across air, rail, hotel, and ancillary services
Deliver a premium service experience to VIP and executive-level clients
Issue tickets, process reissues, and handle fare adjustments
Resolve client issues promptly with a service-first mindset
Ensure compliance with internal standards and client SLAs
Maintain accurate records and booking documentation
Support vendor negotiations and cost-saving initiatives
Handle accounting queries and reconciliation tasks
Mentor junior colleagues and support team development
Adhere to data security and regulatory compliance (incl. PCI)
About You
Experience & Skills:
3+ years in a TMC or corporate travel environment
Confident using GDS (Galileo highly preferred)
Strong knowledge of fare construction and ticketing
Proven ability to service VIP clients with discretion and professionalism
Education:
Degree level or equivalent work experience
What's on Offer
Quarterly Incentive Scheme to reward agents for delivering exceptional service and value:
Earn 5% of quarterly commission earnings (after salary and standard deductions), based on:
Airline commission
Mark-ups (air, hotel, car hire, ancillary)
Transaction fees
Additional Benefits
Annual Leave: 20 days + UK Bank Holidays (increases annually up to 25 days)
Hybrid working (after 3 month probation): 3 days office/2 days from home
Pension: 5% employer contribution (employee contributes 3%)
Medical: Cash-back health scheme (Level 3 coverage)
Ready to take your travel career to the next level?
Apply now online and join a collaborative, high-performing environment where your expertise and attention to detail are truly valued.
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