Customer Service Administrator (Accrington) Our client is a professional organisation with a large Customer Service team within an open plan office environment. They are looking for an exceptional Customer Service candidate who can handle all queries with confidence and maturity. This is a mix of dealing with queries as well as following up with the administration. It’s a superb role in a company with strong values and a great reputation for quality. They will offer a competitive salary plus an array of company benefits which include: - - Generous holidays - Early finish on Friday - Free Parking - Pension & healthcare - Company events - Subsidised canteen / restaurant, lots more Duties involve: Answering inbound customer service calls as well as dealing with email correspondence Query resolution – building relationships with customers and suppliers Building an excellent rapport with customers delivering a 1st class service Will forward any non customer service calls to the relevant department Deal with technical information and queries Completing all relevant paperwork and administration You should have: It is essential to have delivered a good level of customer service to customers Strong IT skills including Word & Excel Good attention to detail An excellent telephone manner, polite, friendly and informative This role is working in a great team, within beautiful modern offices. We are looking for a self-starter and a motivated team member! Is this you? Please apply now for immediate consideration.