Job Description
365 Retail Markets is the most trusted global provider of unattended retail technology, delivering conveniently smart self-service solutions since 2008. The company’s all-in-one platform powers retail spaces across food service, global retail, and hospitality with a comprehensive suite of frictionless smart stores, micro markets, vending, catering, and dining point-of-sale options. These technologies can be found worldwide in corporate offices, manufacturing and distribution facilities, educational campuses, hotels, and beyond.
As a nine-time honoree on the Inc. 5000 list of fastest-growing companies in the United States, and with a continually expanding global presence, 365 Retail Markets is committed to growth, innovation, and providing superior, integrated technology that meets the evolving needs of its customers and consumers.
This position is located within the Implementation Department of 365 Retail Markets, and reports to the Director of Customer Success - Dining. You will play a key role in ensuring that our clients always receive a consistent and exceptional experience. The specialist will also act as an industry expert, offering solutions to clients to solve their business needs. In this role, you will provide direct customer support via phone, web, and email. You will be responsible for following established processes to answer client calls, open and close ca...