Academic Operations Manager (Maternity Cover) Location: Hybrid working for 2 days per week at home Salary: c.£33,000 per annum dependant on experience Contract Type : fixed term contract (Up to 12 months) Hours : Full-time Closing date: 5th October 2025 Our client have an exciting opportunity for an experienced educational course administrator to act as Academic Operations Manager for their Postgraduate Certificate programmes. The successful candidate will manage the coordination and administration of all accredited programmes within the Continuing Education Department. This will include line management of four members of the administration team. Further details are provided in the role description on the theirvacancy page, ‘Join our team’. Skills and experience: The successful candidate will bring: • Experience in administering education/training courses and events • Experience managing multiple complex tasks • Experience in line management • A background in customer service • Proficient project management and organisational skills • Excellent written and oral communication skills • Confidence working independently • Strong IT skills, including proficiency with Microsoft Office (especially Excel for creating and managing spreadsheets) and CRM systems Desirable (but not essential): • Experience making commercial decisions and solving problems independently • Experience managing a team and delegating tasks • Experience using Learning Management Systems (LMS) • Understanding of the veterinary sector and best practices in online education • Experience creating and monitoring a departmental budget The person: You should have: • The ability to manage multiple priorities with accuracy and attention to detail • Strong organisational and problem-solving skills • A proactive, self-motivated approach, with confidence to work independently • Excellent communication and interpersonal skills, with a customer-focused mindset • The ability to lead, motivate, and support colleagues when required • An adaptable, resourceful attitude and a willingness to learn new systems and processes About the Organisation They are a professional membership association which exists to advance care for companion animals. With a membership of more than 10,000 veterinary surgeons, vet nurses and students, they work in the UK and internationally to promote excellence in small animal practice through education and science, by facilitating training, conducting research, and developing policy. Each year they deliver numerous education courses, host events and publish books, manuals, apps, and magazines. They are passionate about empowering veterinary professionals with the knowledge, skills, and support they need to thrive in their careers and deliver the highest standards of care to companion animals. This is a full-time role, working 37.5 hours per week within the Continuing Education team. Their reward package for this role includes a basic salary of c.£33,000 per annum (depending on experience). In addition, they offer generous employer pension contributions starting at 7% and increasing up to 10% with length of service. They also offer: • Holiday entitlement starting at 25 days per year, plus bank holidays • Support for hybrid working • Enhanced family leave benefits, including maternity, paternity, adoption, and other family-related leave. • Life assurance • A free legal helpline • Health and wellbeing support • Ongoing training and development • Free onsite parking and a Cycle to Work scheme • Regular social activities So, if you are bold and innovative, strive for excellence whilst taking ownership and accountability of your work, show passion for what you do and work effectively in a team – then you’ll be a great fit for the Association, and they would love to hear from you. How to apply: In order to be considered for this role, please submit your CV and a cover letter detailing how you meet the requirements in the role description which is on their vacancy page, ‘Join our team’. They will review applications and hold interviews at any time prior to the closing date, which may mean that they fill this vacancy early if they find a suitable candidate. By applying for this position, you are consenting to the information on your CV being held by the Association for six months. Their commitment to equality, diversity and inclusion (EDI) underpins their belief that they can make the Association stronger through the unique contributions they can all bring. They create inclusive teams aligned to their values and encourage applications from a diverse range of suitably qualified candidates. You may also have experience in the following: Academic Operations Manager, Education Administration, Postgraduate Programme Management, Course Coordination, Continuing Education, Higher Education Administration, Educational Course Administration, Programme Coordination, Project Management, Operations Management, Academic Programme Manager, Education Project Manager, Professional Development Coordinator, Student Administration, Adult Learning Operations REF-223 895