To impact all areas of the gym, delivering high standards, driving all commercial areas & facilitating exceptional member experiences.
This is a full-time position responsible for the day-to-day running of the business. Responsible for leading the team in all sales and operational processes, with a keen eye for detail and ability to OWN IT. This role is accountable to various KPIs and is responsible for the recruitment, nurturing, and development of an elevated team capable of achieving them consistently.
The Benefits.
Elevation is a core value, complemented by great company benefits, including:
* 20% discount across all Frasers Group brands
* Fearless 1000 bonus scheme
* Free Gym membership
* Eligibility for monthly Frasers Group Champion program — winners receive double their salary for the month
* Reward and recognition through our Everlast Gyms monthly champions program
* Training and development with recognized, funded qualifications, including Level 3 & 5 in management & leadership
* Opportunities to enhance fitness knowledge through product training and to deliver personal training sessions and group classes
Job Description
* Represent Everlast Gyms as an ambassador for fitness
* Demonstrate our elevated ways of working consistently
* Drive revenue across membership sales, product sales, and overall gym profitability
* Manage controllable costs such as stock orders and cleaning supplies to prevent wastage and overspend
* Lead by example on reception and the gym floor to enhance member experience
* Ensure delivery of central processes like FUNDAMENTALS, ASCEND & MOVE at the highest standards
* Promote national initiatives like #WorkoutWednesday & #WeCommunicate
* Recruit, monitor, train, and onboard new team members
* Complete all operational processes regularly and to a high standard
* Provide honest, constructive feedback to support team development
* Report facilities and maintenance issues appropriately
* React resiliently to challenges and find solutions
* Manage policies and procedures, including Health & Safety and pool plant operations
* Maintain high standards of cleanliness and presentation at all times
Qualifications
Must have:
* Passion for health, fitness, and wellness
* Level 2 qualification in fitness (desirable)
* Strong leadership qualities
* Adaptability in communication and management style
* A positive, solutions-oriented mindset
* Exceptional interpersonal skills and a member champion mentality
* Driven, ambitious, and eager to learn and develop
* Flexibility to work hours supporting the business needs, including weekends and bank holidays
Additional Information
Visit our LinkedIn page to see more about what our brand does.
At Frasers Group, we seek the fearless. The potential is massive, and the experience is unrivaled. To succeed, you need to live and breathe our principles:
* Think without limits — think fast, fearlessly, and lead your team
* Own it and back yourself — own the basics, your role, and the results
* Be relevant — relevant to our people, partners, and the planet
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