Are you ambitious and driven by success? Are you a talented customer service / account manager who can unlock doors and build relationships? Do you have a great work ethic and are motivated by exceeding targets? Can you bring a unique set of skills to a business? Do you have an entrepreneurial spirit and want to dictate your own career path within a company who will help you realise your full account manament potential? If yes, we have the perfect role for you at a leading multi-million-pound distributor of steel products in West Bromwich. This forward-thinking company takes a diverse outlook on their recruiting process and think its business critical that they recruit the best people who share their vision, because they recognise their employees are their greatest assets. The company that we are recruiting for requires a highly motivated and successful account manager to fit into thier sales team. The role will entail a combination of customer service and account management so the individual will need to be able to display a high level of selling skills/techniques who can use their own initiative, overcome objections, develop relationships and strive to reach and exceed targets to ensure the continued growth of this fast paced, challenging and dynamic business. * Raise job cards for requirements up to 2 weeks ahead for planner. * Place orders with suppliers * Answer general customer queries/issues over the telephone or email in a timely manner. * Check off loads against schedule - ensure no issues * Update delivery performance monitor * Deal with day-to-day queries, i.e. reject stock at customer, supplying POD’S, additional deliveries (where necessary), Overdues list (if any), chasing wagons, chasing deliveries required from supplier. * Reduce old stocks * Queries regarding invoices and credits * Setting up new parts when required * Trial requirements * Ensure requirements are covered on regular basis between monthly orders * Raise jobs for re-works * Liaise with Planning Manager on daily requirements to establish delivery quantities and times