Not just those around you, but across the Group—sharing learnings to deliver essential infrastructure services for life.
What will you be doing?
Are you passionate about problem-solving and effective communication? As a Resolution Coordinator connecting with energy clients and installer partners, you'll keep things running smoothly in a risk and governance-driven setup. You'll team up with Compliance and Reporting Analysts, plus Finance, under the guidance of our Submissions Team Lead—making a big impact in our ECO delivery.
Responsibilities include maintaining and updating records regularly, delivering accurate reports, and keeping stakeholders informed. Stay ahead of guidance updates from DESNZ, Ofgem, and funder partners to ensure compliance. Take on varied duties to support our mission.
The role offers hybrid working from either our Sutton or Aylesbury office.
What you'll bring
* Previous experience in an admin/client-facing role
* Experience with Excel
* Strong communication and organization skills
* Preferred but not essential—Knowledge and experience of the Energy Company Obligation (ECO), including scheme rules and compliance requirements
Our environment
At M Group Energy, we're enabling the energy essential to support our lives. We provide end-to-end solutions in electricity transmission, distribution, renewable energy, EV, metering, and home decarbonisation.
We're working to eliminate fuel poverty through energy efficiency and carbon reduction initiatives, collaborating closely with homeowners and local authorities to prepare for Net Zero.
About us
We aim to be an employer of choice and a great place to work, supporting and recruiting diverse and talented people, including army veterans. Our ENABLE inclusion networks foster a sense of belonging. Our values—responsibility, innovation, teamwork, and ambition—guide how we work and grow together.
Whether you're starting your career or advancing it, we offer industry-recognized training and development programs. Join us during this exceptional time as part of M Group.
Please note: Job adverts may close early; apply promptly. Successful candidates may undergo background checks, and some roles require drug and alcohol testing.
What's in it for you?
* Matched or contributory pension scheme
* Online GP service, 24/7
* Employee assistance programme
* Access to retail discounts via My Rewards portal
* Life assurance
* Cycle to work, salary finance, and give as you earn schemes
* Enhanced maternity, paternity, and adoption leave
* Reward and recognition scheme
Additional benefits include:
* 25 days annual leave plus bank holidays
* 2 paid volunteer days per year
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