Overview
As National Account Manager UK Convenience, you will be responsible for a high value P&L across grocery and highstreet customers for Myprotein. This is a high growth area for THG Nutrition & Wellness and will give the successful applicant a fantastic opportunity to help lead the B2B growth of one of the leading sports nutrition brands in the world.
Responsibilities
* Take responsibility for an individual portfolio of UK Convenience accounts - ensuring that company profitability, customer requirements and individual growth targets are met.
* Ownership & responsibility for the achievement of the key commercial objectives within a specified customer(s) and overall strategy by establishing and pro-actively managing relationships at multiple levels.
* Continual evaluation of customer product mix to drive improved profitability (PPU) incorporating initiatives from marketing such as complexity reduction and cost of product recommendation.
* Development and ongoing management of customer joint business plans where relevant, ensuring that these are aligned to business priorities.
* Taking the lead with buyers to secure the optimum distribution level & fixture space for all supplied products (focusing specifically on the biggest & most profitable SKUs).
* Management of customer relationships and internal relationships across multiple departments (commercial, technical, product development) to optimise results in a complex matrix structure.
* Ensuring forecast accuracy is in line with account targets and working collaboratively with the demand planner to implement necessary changes, leading to a volume forecast that supports delivery of CSL & stock targets and informs the businesses financial planning cycle.
* Annually review customer account plans as part of the budgeting process for the following year.
* Implement an agreed promotional plan within defined trade investment budgets.
* Evaluate promotional effectiveness to ensure the most efficient use of promotional expenditure.
* Provide the business with accurate rolling monthly sales forecasts.
* Deliver and rationalise an accurate monthly demand plan for the accounts.
Qualifications
* Knowledge of sports nutrition products a strong advantage.
* Previous Account Management Experience 3+ years (Food & Beverage Retail/Grocery) a must.
* Proven ability to multi-task and deliver exceptional results in fast paced, dynamic environment.
* Entrepreneurial mindset and creative abilities.
* Outstanding written/verbal communication and presentation skills.
* Strong decision making and problem solving skills.
* Exceptional analytical, organisational and interpersonal skills.
* Must be great at managing a lot of people at once.
* Exceptional relationship skills (building and maintaining).
* Enthusiastic attitude with strong leadership skills.
Company and Values
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio includes leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty, forming our two core businesses: THG Beauty and THG Nutrition. We are committed to empowering healthy, active lives and breaking boundaries while maintaining a real, values-driven approach.
Career Development and Benefits
* Career Development: Access bespoke development programmes designed by our in-house L&D team and continued development through our upskilling programme with an industry-leading training provider.
* Leave and wellbeing: Enhanced leave entitlements including 25 days annual leave plus bank holidays, birthday day off, enhanced maternity/paternity pay, compassionate leave, buy back options, and volunteer leave.
* Wellbeing: On-site resources including GP, CBT therapist, EAP, gym, and on-site physio.
* Other Perks: Discounts on THG brands, staff shop, on-site barber, referral bonuses, and anniversary gifts for long service.
* Equality: THG is proud to be a Disability Confident Committed employer and will provide reasonable adjustments for interview and recruitment processes when requested.
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