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Overview
We’re partnering with a global organisation to recruit an experienced Customer Service Team Leader. This is a fantastic opportunity to join a forward-thinking company that values collaboration, excellence, and continuous improvement. The role offers hybrid working, with two days per week based in the Nottingham office.
Base pay range
Nottingham/ Hybrid - 2 days in office p/wk
Monday - Friday 8 am – 4 pm, 45 mins lunch
Contract: Permanent
What will the role involve?
* Managing and inspiring the team.
* Supporting the Senior Customer Service and Supply Chain Manager.
Who are we looking for?
* Previous experience in hands-on management of a customer service team
* Fluent in English and a European language (desirable)
* Strong analytical and problem-solving abilities – good with numbers!
* Excellent communication and relationship-building skills.
* Ability to work in a fast-paced, team-oriented environment.
* Experience working in wholesale (or very similar industry)
* Experience of managing and delivering to SLAs
What’s in it for you?
* Supportive and diverse company culture
* Attractive salary package
* Hybrid working – 2 days per week in the Nottingham office
* Discount on company brands
About Harper Recruitment Group
Harper Recruitment Group has been offering high-quality recruitment services across Nottingham, Derby and the wider East Midlands since 1987, specialising in recruiting business support professionals of all levels on a permanent, contract or temporary basis. Looking for something different? Visit our website today for a list of live vacancies or to send an up-to-date CV.
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