Qualifications
- NVQ Level 2 in Joinery (or equivalent qualification or experience)
- Full UK manual driving licence
- Experience working in domestic properties, ideally within housing (desirable but not essential)
- Ability to carry out basic plumbing, tiling and patch plastering to support first‑time fixes and value for money
- Customer‑focused approach with pride in delivering high‑quality work
- Positive attitude with willingness to learn and support colleagues
- Reliable, professional and committed to safe working practices
- Good communication skills and ability to build positive relationships with customers and teams
Requirements
- Full UK manual driving licence with a minimum of 2 years driving experience
- Over 21 years of age (or under 21 with 2 years experience) and completion of an online driver monitoring assessment prior to starting; those under 21 must also complete an additional in‑vehicle assessment funded by Great Places
- Willingness to complete all required training, toolbox talks and e‑learning modules
Working Pattern
39 hours per week – 8:00am‑4:30pm Monday to Thursday and 8:00am‑3:30pm Friday. Out‑of‑hours cover in line with rota with out‑of‑hours payment and paid overtime opportunities available (subject to business need).
Benefits
- All the kit you need – Van, fuel card, uniform and tools provided
- Annual leave – start at 26 days, increasing up to 30 days within 5 years plus bank holidays
- Pension – DC Scheme (up to 10% contribution from both colleague and Great Places)
- WPA – Healthcare auto‑enrolled at no contribution level with £1,250 of savings available; option to increase and add family members
- The Market Place – discounts at high street, restaurant and supermarket locations, gym memberships, cycle to work, smart tech loans and more
- Wage Stream – access to savings opportunities and early access to wages
- Reward & Recognition – You Count Rewards for going ‘above & beyond’
Safeguarding & Background Check
Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicants will be subject to a basic criminal records background check. Details of our safeguarding policy and recruitment policy can be found on the Great Places Housing Group website.
What You'll Be Doing
- Carry out all aspects of joinery, including repairing UPVC windows, repairing UPVC/composite doors, replacing double glazed units and overhauling kitchens
- Deliver high‑quality repairs and maintenance work, achieving first‑time fixes through accurate diagnosis and effective multi‑trade working
- Attend and complete all required training, toolbox talks and e‑learning modules
- Communicate professionally and empathetically with customers, colleagues and local stakeholders
- Carry out work safely and professionally, ensuring customers’ homes are left clean and secure
- Use PDA/mobile technology to receive, update and manage repair jobs efficiently
- Produce accurate records, including before‑and‑after photographs and detailed job notes
