Receptionist
Full time, c.35 hours per week | Pay: £13.45 per hour | Shifts: 8am to 4pm/10am to 6pm on a rota
Location: Cheltenham
We are looking for a confident, organised and people focused Receptionist to be the welcoming face of our Cheltenham location. This is a varied and hands on role, ideal for someone who enjoys responsibility, thrives in a professional environment and picks up new systems quickly. After a full induction, you will be trusted to open and close the building independently, ideally from the end of your first week.
The role
You will play a key part in delivering an exceptional experience for members, tenants and visitors, acting as a true ambassador for the building and wider business.
Your responsibilities will include:
. Welcoming visitors and members, creating a friendly and professional first impression
. Managing reception cover, post, deliveries and incoming calls
. Handling enquiries about the building and workspace, directing them to the right team member
. Supporting meeting room bookings, set ups and on the day operations
. Assisting with events, community activity and daily handovers
. Managing access control requests and contractor sign ins
. Reporting maintenance issues and supporting smooth day to day operations
. Ensuring health and safety procedures are followed at all times
. Working closely with colleagues, building management and third party suppliers
Systems and tools
You will use a range of systems including: Office 365, Riskproof, Cisco Meraki, Papercut Hive, Incedo by Assa Abloy, Absorb, Notion
Some of these systems are niche to our industry, but they are straightforward to learn. What matters most is your ability to pick things up quickly, retain information and approach problems with confidence and common sense.
Skill and Experience:
. Is confident, reliable and comfortable working independently
. Learns new systems quickly and enjoys problem solving
. Has a warm, professional communication style
. Is organised, proactive and detail focused
. Takes pride in delivering a great customer and member experience
. Is happy to be hands on and adaptable in a busy environment
If you enjoy being the person people rely on, take pride in doing things properly and want a role where no two days are the same, we would love to hear from you.
How to Apply:
. Apply now, and a member of the Workforce team will be in touch to schedule your assessment and get you on the road!
. Or simply call or email on: P: (phone number removed) M: (phone number removed)
E:
CheltPro