Description
The starting salary for this position is £10,442 per annum based on 18 hours per week over 39 weeks per year (term-time only), pro-rata to £24,275.
The working days and hours for this position are to be confirmed, however will be either Monday to Friday mornings starting from 9am, Monday to Friday afternoons with a 5pm finish, or two-full and one-half days. Please specify within your personal statement which would be your preference.
Surrey Adult Learning has seven centres across North and South West Surrey and we are excited to be hiring a new Centre Assistant to join the vibrant team at our Sunbury Centre. You'll be part of a team who are passionate about providing valuable learning experiences to adults in our community and have the opportunity to make a meaningful impact by ensuring the effective operation of our Centre.
Rewards and Benefits
1. An extensive Employee Assistance Programme (EAP) to support health and wellbeing
2. Up to 5 days of carer's leave per year
3. Paternity, adoption and dependents leave
4. A generous local government salary related pension
5. Lifestyle discounts including gym, travel, shopping and many more
6. 2 paid volunteering days per year
7. Learning and development hub where you can access a wealth of resources
About the Role
Surrey Adult Learning is a leading provider of diverse daytime, evening and Saturday courses and learning opportunities for adults. We offer a wide range of qualification courses, including English for Speakers of Other Languages (ESOL), maths and digital skills. Our courses also cater to individuals with learning disabilities, mental health conditions and parents/carers seeking to upskill to support their children. Additionally, we provide courses for personal development in various subjects such as arts and crafts, languages and exercise. Our outreach provision is designed to assist those currently facing life challenges.
As our Centre Assistant you will play a key role in ensuring the effective operation of the Centre. You will be the first point of contact for face-to-face enquiries and enrolments for adults interested in the Surrey Adult Learning programme and provide information, advice and guidance, with a high level of customer care.
Shortlisting Criteria
As a Centre Assistant you will need to have strong customer service skills together with general administrative experience. We're looking for someone who can provide high quality, direct customer care for the users of the Centre and who has an interest in adult learning.
To be considered for shortlisting for this position, your application will clearly evidence the following:
8. Excellent interpersonal and communication skills
9. Ability to work effectively as part of a team
10. High standard of accuracy and attention to detail
11. Effective organisational skills with the ability to manage your own workload, meet deadlines and prioritise as required
You will also need to be able to demonstrate a practical and confident approach as the role involves some lone working.
Contact Us
Please note, the service is currently going through a restructure and from September 2025 the job title will be changing to Operations Assistant. Due to this there is the possibility that the working hours can increase to 36 hours per week over 39 weeks per year (term-time only). Please specify within your personal statement if you would be interested in this should it be a possibility.
The job advert closes at 23:59 on Monday 30th June 2025 with interviews planned for week commencing Monday 7th July 2025.
We are committed to safeguarding and promoting the welfare of our learners and expect all staff to share this commitment. A DBS 'Disclosure and Barring Service' check is required for this role and will be discussed further at interview. Online searches may be carried out on applicants who are shortlisted for interview.
We look forward to receiving your application,