We're the UK’s leading business telephony and cloud communications provider.
Delivering IT services, contact centre technology, unified comms, fixed-line voice, connectivity, and managed cloud solutions.
Join our Team as a Project Manager!
Location: Field Based
Salary: Competitive
Hours: Monday to Friday 8.30 - 5.30
About the role:
Are you ready to lead transformation at scale? We’re looking for a dynamic Project Manager to drive high-impact, cross-functional initiatives that fuel growth, elevate customer experience, and streamline operations. From integrating newly acquired businesses to rolling out enterprise-wide systems, you’ll be at the heart of change, bringing clarity to complexity and momentum to strategy. If you thrive in fast-paced environments and love making change happen, this is your moment.
What makes you a great fit:
* Proven track record delivering strategic, cross-functional change projects
* Deep understanding of Agile, Waterfall, and Hybrid methodologies
* Exceptional communication and stakeholder engagement skills
* Comfortable navigating ambiguity and driving clarity
* Strategic thinker focused on outcomes and measurable value
* Confident working across business and technical teams
* Project Management certification (PRINCE2, PMP, AgilePM) desirable
* Consistently delivers to high standards and meets deadlines
* Takes initiative and solves problems proactively
* Builds strong relationships and communicates with candour
* Calm, diplomatic, and approachable under pressure
* Strong analytical skills and attention to detail
* Enjoys collaboration and thrives in team environments
Key responsibilities:
* Lead end-to-end delivery of strategic change projects across the business
* Define project scope, objectives, and success criteria with stakeholders
* Align and engage cross-functional teams to ensure smooth execution
* Maintain governance through RAID logs and senior-level reporting
* Coordinate resources to match delivery needs and timelines
* Identify risks and drive resolution through structured problem-solving
* Track benefits realisation and validate outcomes against strategic goals
* Support change adoption through training, communications, and readiness planning
* Cut through ambiguity to define scope, goals, and success metrics
* Orchestrate systems, processes, people, and product rollouts simultaneously
* Manage resistance and foster buy-in across the organisation
* Balance speed with stability to protect BAU operations during transformation
Perks for our People:
* Holidays: 25 days + bank holidays and buy/sell options
* Other Leave: Birthday day off, 12 paid hours for flexible use, Volunteer day
* EV Scheme: Lease a brand-new electric car
* Lifestyle: 9% combined pension contribution and 4x salary life assurance
* Rewards: Quarterly and annual employee awards, discounts on tech
* Socials: All-expenses-paid company events
* Development: In-House Training Academy
* Wellbeing: 24/7 access to mental health support, Calm App, discounted gym membership, cycle to work scheme, free breakfast & fresh fruit, eye-care vouchers, financial wellbeing support
Who we are:
Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences.
Our values:
We champion our values in everything we do: Innovation, Integrity, Ambition, Knowledge, Inspiration.
ED&I:
We are committed to equity, diversity, and inclusion, and we encourage candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and help inform our future initiatives.