We reserve the right to close this vacancy early if we receive a large number of applications or a suitable candidate is found. It is therefore advisable for you to complete your application as early as possible and not wait until the closing date.
This role will be based at Haverfield Surgery, Kings Langley, WD4 8ET.
Please note that having a University Degree is not a requirement for this role.
Successful applicants will be contacted within two weeks of the closing date regarding next steps. Previous applicants will not be considered for the role.
This role will be approximately 70% administrative and 30% clinical.
A strong knowledge and experience of using EMIS is a requirement.
A GPA will support the GP(s) smooth running of clinics by performing the more routine administration and clinical tasks on behalf of the GP, freeing up their time to focus on the patient.
Main duties of the job
Sorting all clinical post and prioritising for the GP in terms of actions. Signposting some post to others such as clinical pharmacist etc.
Extracting all information from clinical letters that needs coding and adding to notes.
Arranging appointments, referrals, tests and follow up appointments of patients.
Preparing patients prior to going into see the GP, taking a brief history and basic readings in readiness for the GP appointment.
Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc.
Explaining treatment procedures to patients.
Helping the GP liaise with outside agencies e.g. getting an on call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s).
Support the GP with immunisations/wound care.
About us
Primary Care Networks (PCNs), supported by Dacorum Healthcare Providers Limited (DHPL), are developing new and exciting additional roles under the 2020 scheme, to support GPs and clinical teams at enhancing patient services in the local community.
There is a wide socio-economic and demographic served within this area which will provide an interesting and varied case mix. The role will contribute to improving quality of patient care across the network of practices.
DHPL has been awarded the Herts Valleys Clinical Commissioning Group (HVCCG) Certificate of Achievement in recognition of exceptional contribution to the Primary Care workforce under the category of Supported Retention and Recruitment of Staff. As such, you will be joining an enthusiastic team of clinicians and administrators and will be well supported with on-going professional development (training support, CPD and peer support).
Job responsibilities
Purpose of the Role:
This role will be approximately 70% administrative and 30% clinical.
A strong knowledge and experience of using EMIS is a requirement.
A GPA will support the GP(s) smooth running of clinics by performing the more routine administration and clinical tasks on behalf of the GP, freeing up their time to focus on the patient.
Duties:
* Sorting all clinical post and prioritising for the GP in terms of actions. Signposting some post to others such as clinical pharmacist etc.
* Extracting all information from clinical letters that needs coding and adding to notes.
* Arranging appointments, referrals, tests and follow up appointments of patients.
* Preparing patients prior to going into see the GP, taking a brief history and basic readings in readiness for the GP appointment.
* Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc.
* Explaining treatment procedures to patients.
* Helping the GP liaise with outside agencies e.g. getting an on call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s).
* Support the GP with immunisations/wound care.
Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Health & Safety
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:
* Using personal security systems within the workplace according to Practice guidelines.
* Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
* Making effective use of training to update knowledge and skills.
* Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
Equality and Diversity
Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Quality
The post-holder will strive to maintain quality within the Practice, and will:
* alert other team members to issues of quality and risk.
* work to practice protocols.
* assess own performance and take accountability for own actions, either directly or under supervision.
* contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
* work effectively with individuals in other agencies to meet patients needs.
* effectively manage own time, workload and resources.
Communication
The post-holder should recognise the importance of effective communication within the team and will strive to:
* communicate effectively with other team members.
* be familiar in all mediums of communications such as email, tasks, telephone etc.
* communicate effectively with patients and carers.
* recognise peoples needs for alternative methods of communication and respond accordingly.
* communicate effectively to outside agencies.
* communicate clearly with their lead GP.
Person Specification
Qualifications
* Personal/Professional Development: A GP Assistant Certificate qualification would be an advantage, however, staff can be trained in-practice, with on-job training and development led by GPs, in line with the role outline and national competency framework.
* A strong knowledge and experience of using EMIS is a requirement.
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