Summary
Our Network Engineers are responsible for optimising our fibre network for our customers, through building and commissioning our Business to Business services. Work towards your Level 3 Network Engineer qualification with support from day one, earning a starting salary of £27,000 whilst doing it.
Wage
£27,000 a year
Enjoy a starting salary of £27,000. After 12-months in the scheme, your salary will raise to £30,000 with salaries upon successful completion starting from £38,000.
Training course
Network engineer (level 4)
Hours
37.5hrs, Mon-Fri, 9am-5pm.
38 hours a week
Start date
Monday 27 April 2026
Duration
2 years
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Working in the Business Delivery Division you’ll be joining the experts bringing vital connections to life. You’ll install and commission our latest broadband and data solutions, test everything end-to-end to make sure services run flawlessly, and show customers how to make the most of their new Virgin Media O2 products. Every day is different, and you’ll see the real impact of your work the moment a customer comes online. Day-to-day, you could be:
* Conducting end-to-end testing to ensure installed services are running perfectly
* Keeping customers and partners updated on progress
* Installing the latest Virgin Media O2 Business to Business network technology
* Providing on-site guidance and training to help customers get the best from our technology
Where you'll work
Spectrum House
Lloyds Court, Manor Royal
Crawley
RH10 9QX
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
FIREBRAND TRAINING LIMITED
Training course
Network engineer (level 4)
What you'll learn
Course contents
* Apply tools and techniques when securely operating and testing networks.
* Install and configure network components.
* Implement tools and techniques to monitor, identify, analyse and record systems performance in line with defined specifications.
* Maintain security of the network against potential threats.
* Apply tools and or techniques to gather information to troubleshoot issues and or isolate, repair or escalate faults.
* Communicate outcomes of tasks and record actions in line with organisational procedures.
* Upgrade, apply and test components to systems configurations ensuring that the system meets the organisation’s requirements and minimises downtime.
* Interpret information and or specifications received from a manager, customer or technical specialist and accurately implement the defined requirements.
* Implement techniques to optimise systems or component performance in line with defined specifications.
* Apply the required level of responsibility when organising and prioritising work tasks, clients’ or stakeholders’ requests in line with SLAs and organisation processes.
* Explain their job role within the business context to stakeholders to enable a clear understanding on both sides of what their remit is and convey technical constraints.
* Operate securely, and apply process, policies and legislation within their business responsibilities.
* Configure and maintain network addressing in line with customer requirements.
* Ensure compliance of network engineering outputs with change management processes including Secure Access Service Edge SASE or Zero-trust networking .
* Apply tools and techniques when securely operating and testing networks.
* Install and configure network components.
* Implement tools and techniques to monitor, identify, analyse and record systems performance in line with defined specifications.
* Maintain security of the network against potential threats.
* Apply tools and or techniques to gather information to troubleshoot issues and or isolate, repair or escalate faults.
* Communicate outcomes of tasks and record actions in line with organisational procedures.
* Upgrade, apply and test components to systems configurations ensuring that the system meets the organisation’s requirements and minimises downtime.
* Interpret information and or specifications received from a manager, customer or technical specialist and accurately implement the defined requirements.
* Implement techniques to optimise systems or component performance in line with defined specifications.
* Apply the required level of responsibility when organising and prioritising work tasks, clients’ or stakeholders’ requests in line with SLAs and organisation processes.
* Explain their job role within the business context to stakeholders to enable a clear understanding on both sides of what their remit is and convey technical constraints.
* Operate securely, and apply process, policies and legislation within their business responsibilities.
* Configure and maintain network addressing in line with customer requirements.
* Ensure compliance of network engineering outputs with change management processes including Secure Access Service Edge SASE or Zero-trust networking .
Training schedule
This apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers.
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Problem solving skills
* Analytical skills
* Team working
* Initiative