Overview
As Digital Events Administrator, you will help bring specialist business content to life online, supporting webinars that engage professional audiences and generate valuable leads for sponsors and commercial teams. You will be involved from planning through to live delivery, working with internal teams, speakers, sponsors and digital platforms to make sure each event runs smoothly. This role would suit someone who enjoys keeping moving parts on track, is calm under pressure, and wants to grow their experience in digital events, webinar production, audience engagement and event marketing. You do not need to know every system on day one. We will support you to learn the tools, processes and platforms we use, including webinar and email marketing systems. This is a brilliant opportunity for an organised, curious and digitally confident events professional to build hands‑on experience delivering webinars and online events across the MA Business portfolio. We are looking for someone who is organised, proactive and confident working with different people and deadlines. You may already have experience in events, webinars, marketing, publishing, content, administration or project coordination and be ready to build your career in digital events.
Responsibilities
* Take ownership of the day‑to‑day delivery of webinars across the MA Business portfolio, including pre‑records, rehearsals and live sessions.
* Build and manage webinars using dedicated digital event software.
* Keep webinar schedules, task lists and deadlines on track so each event is delivered professionally.
* Work with internal teams, speakers and stakeholders to coordinate content, timings and event requirements.
* Create marketing emails, social media posts and simple graphics to help promote webinars.
* Liaise with design teams where more specialist creative support is needed.
* Make sure webinars are promoted effectively across relevant websites, including news stories and banners.
* Monitor registration numbers and review post‑webinar data to understand what worked well and where we can improve.
* Support selected digital events across other Mark Allen divisions, giving you exposure to different brands, audiences and formats.
* Occasionally attend UK‑based in‑person events to provide on‑site support.
* Occasionally support webinars outside standard UK hours where international speakers or audiences are involved, with notice and support from the team.
* Work in a hybrid environment that supports focus, collaboration and flexibility.
* Learn and grow through tailored development, mentoring and hands‑on experience.
* Contribute to work that informs, connects and supports industries that matter.
Qualifications
* Strong organisational skills and the ability to manage deadlines across multiple projects.
* Excellent written and spoken English.
* Good attention to detail.
* A calm, practical approach when things change or deadlines are tight.
* Confidence communicating with colleagues, speakers, sponsors and internal stakeholders.
* A collaborative approach and willingness to get stuck in.
* Good Microsoft Office skills, especially Excel.
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