Overview
Join our Pension Administration department as an Administration Manager in a newly-established role leading our National Projects and Events team. This is a fantastic chance to create a significant impact within our organization. The Pension Administration division is pivotal in optimizing administrative functions, ensuring efficiency, compliance with industry standards, and alignment with our strategic goals. As Administration Manager, you will orchestrate National Projects and Events to improve service delivery and client happiness, reinforcing our division's reputation for excellence. Your role will involve implementing effective administrative policies and procedures to ensure smooth operations, while continuously seeking opportunities for process improvement and innovation. Beyond managing daily administration, you will foster collaboration and integration across teams. This includes traveling to administration offices throughout the UK to ensure adherence to company standards and making annual trips to India to collaborate with our team there. These interactions are crucial for maintaining positive relationships and ensuring seamless integration of administrative functions across various locations. Through effective leadership, strategic planning, and a dedication to excellence, you will play a key role in the success and growth of our pension administration business, positioning it as an industry leader. How you'll make an impact Operational Management: Lead all aspects of daily operations, enforce policies, and evaluate performance metrics. Team Leadership: Mentor and develop operations staff, encouraging a collaborative environment. Process Improvement: Improve processes, boost efficiency, and leverage technology for workflow optimization. Compliance and Risk Management: Ensure regulatory compliance, handle risks, and conduct audits. Client Service: Maintain high client service standards and resolve inquiries promptly. Reporting and Analysis: Prepare reports, analyze data, and develop strategies for efficiency. National Projects and Events: Lead projects and events, collaborating with teams for successful execution. Travel and Liaison: Travel within the UK and to India for operational oversight and team collaboration. About You We are on the lookout for outstanding candidates with Pension Qualifications, PMI, CPA, or a Bachelor's degree in Business Administration, Finance, or related fields, coupled with over 5 years of experience in managing pension administration. If you have a proven track record of leading teams and coordinating national projects, along with a deep understanding of pension sector regulations and compliance, we want to hear from you. We value strong leadership, problem-solving, and decision-making skills, complemented by excellent communication and interpersonal abilities. Proficiency in administrative management software and data analysis is a must. We are looking for individuals who are diligent, meticulous, proactive, and innovative, capable of growing both independently and collaboratively while balancing multiple priorities. This role requires travel within the UK and annual trips to India. Join us in maintaining high standards of client service and embracing global cultural diversity. #LI-TM2 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more…