Job Overview:
This role supports the Executive Director of Global Education in executing the global education strategy through hands-on delivery, strong cross-regional partnership, and in-person engagement. The position is responsible for ensuring retail and corporate teams are consistently trained on products, services, and brand standards across markets. The Global Education Manager plays a key role in delivering education initiatives, presenting training content across regions, and acting as a central point of connection between global and regional education teams.
Key Responsibilities:
* Partner closely with the Executive Director of Global Education to execute global education initiatives, translating strategy into impactful, on-the-ground training experiences.
* Travel regularly to regional markets to present education programs, support key initiatives, and deliver in-person training sessions for retail and corporate teams.
* Own the organization and upkeep of global education materials, ensuring content remains current, relevant, and accessible for regional teams.
* Lead education-related communications, ensuring messaging is clear, aligned, and effectively supports global and regional education priorities.
* Act as a key partner to regional education teams, providing guidance, structure, and tailored support while ensuring consistency across markets.
* Develop and manage education calendars to support onboarding, product launches, and ongoing training initiatives.
* Provide insights and education solutions that support regional business needs, driving engagement, capability building, and performance.
* Support the day-to-day operations of the global education function, including coordination of initiatives, tracking deliverables, and ensuring timely execution.
Skills & Experience:
* 5+ years of experience in education, training, or learning & development, preferably within a global, retail, or consumer brand environment.
* Proven experience delivering in-person training and presenting to diverse audiences across multiple regions and cultures.
* Strong facilitation and presentation skills, with the ability to engage, influence, and inspire teams at all levels.
* Experience partnering with regional and cross-functional stakeholders to execute global initiatives locally.
* Highly organized with strong project management skills and the ability to manage multiple initiatives simultaneously.
* Excellent written and verbal communication skills, with experience leading education-related communications.
* Comfortable with frequent international travel and adapting training approaches to different regional needs.
* Detail-oriented with a strong sense of ownership and accountability.
* Ability to balance global consistency with regional flexibility.
* Proficient in standard business tools and digital platforms used for education content, communication, and collaboration.