You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track for a promising career with us!
This is a fixed-term position for a maximum of 6 months.
Opening Hours
Monday - Friday (7am to 8pm)
Saturday (7am to 6pm)
Sunday (9am to 4pm)
Responsibilities
1. Deliver excellent customer service and support store operations.
2. Engage with customers to understand their needs and provide appropriate solutions.
3. Assist with stock management and store displays.
4. Participate in training programmes to enhance skills and knowledge.
Benefits
1. Cycle to Work Scheme: Enjoy savings of up to 25-39% on bikes and accessories.
2. High Street Shopping Discounts: Discounts at Screwfix and B&Q, plus other retailers.
3. Share Plans: Become a Kingfisher shareholder with various schemes.
4. Health and Wellbeing: 20% off a Nuffield Gym membership and access to Simply Health.
5. Pension: Choose your contribution amount with a potential addition of up to 14% per month.
6. Life Cover: Up to 4x your annual salary through Death in Service payment.
7. Long Service Awards: Celebrate milestones with extra pay or bonus holiday days.
8. Free wellbeing resources including a confidential counselling service.
9. Learning and Development: Access to training programmes and resources for personal growth.
Application Process
Applying online is simple. Fill in some basic details and upload your most recent CV. If you’re applying for a Service Assistant role, you’ll also need to complete a Situational Judgement Test.
Interview
Prior to your interview, we recommend a thorough read of our careers page and even a trip to your local Trade Counter, to learn as much about us as possible. Your interview will consist of competency-based questions, and a chat about your experience, knowledge of Screwfix, and the role you’ve applied for. Interviews may be held on the phone or over video chat, followed by a visit to the store to meet the team.
Offer
If we think we’re a good match, we’ll make you an official offer. Once you’ve accepted and we’ve completed the pre-employment checks, you’ll receive your new contract.
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