Overview
Customer Service Representative: Electrical/Solar/Renewables at TipTopJob
About the COMPANY
Our engineering client has been at the forefront of renewable energy technology for nearly fifty years, they are a market leader in the design and manufacture of wind and solar systems. They have gained an enviable reputation for both quality and after-sales service.
Responsibilities
* Communicate effectively with customers
* Effectively use CRM system
* Help clients to find a satisfactory resolution
Requirements / Qualifications
* Customer Service background
* Technically minded
* Excellent communication skills: both phone and Email
* Ability to build empathy and rapport
* Experience gaining understanding of customer requirements and recommending appropriate solutions
Role details
* Salary: c.GBP28/29,000 (D.O.E.) plus Quarterly Bonus
* Location: Corby
* Alternative titles: Customer Services, Customer Service Representative, Customer Representative
* Employment type: Full-time
* Seniority level: Entry level
* Job function: Other
* Industries: Advertising Services
Additional notes
INDAND, INAND1 indicates recruitment context for Mana Resourcing, a specialist recruitment company working within Engineering, Sales, IT and Commercial sectors.
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