Sales Support Admin Basingstoke, Hampshire £25k - £30k Benefits Hybrid working - x3 days in the office / x2 days Work From Home I am recruiting in the Basingstoke area for a Sales Support Admin who must have previous experience of Sales Support within an IT / Technology background. As a Sales Support Admin within IT / Technology you will play a key role in delivering high‑quality quoting services, supporting service transitions, managing vendor processes, and ensuring smooth operational support for both internal teams and customers. Sales Support Admin Responsibilities: Deliver a professional, proactive, and accurate quoting service for internal teams and customers. Maintain a strong customer‑first approach at all times. Update and manage service desk records including contracts, adds, moves, and changes. Develop a thorough understanding of annuity contract renewals and quoting processes, and be confident explaining them to others. Own and maintain relevant CRM updates. Build knowledge of vendor compliance models, special pricing, and registration policies. Complete product registrations and manage vendor install‑base updates. Act as the first point of contact for incoming sales enquiries. Ensure service levels and KPI commitments are consistently met.Sales Support Admin Essential Skills: Previous Sales Support Admin experience within an IT / Technology background Previous experience in an internal sales or customer‑facing role Excellent telephone manner. Attention to detail. Highly organised with strong administrative skills. Strong customer service ethos. Confident user of MS Excel and Word.Sales Support Admin Benefits: Pension Medical insurance Financial planning support Death in service cover Healthcare cash plan Company sick pay Hybrid working Professional and personal development investment Professional memberships Health checks, wellbeing support Flu jabs, eyecare, and paid holiday Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website