Experienced Dental Receptionist
Lanark
Full-Time - Monday to Friday
Salary based on experience
About Us
We are a busy, well established dental practice with a strong patient base and a reputation for delivering high quality care in a professional and friendly environment. We pride ourselves on teamwork, organisation, and patient experience.
The Role
We are looking for an Experienced Dental Receptionist to join our front of house team. This is a key role within the practice, you will be the first point of contact for our patients and play a vital part in ensuring the smooth running of the practice.
This position is ideal for someone confident, organised, and able to manage a fast paced environment while maintaining professionalism and warmth.
Key Responsibilities
* Welcoming patients and providing excellent customer service
* Managing appointment bookings and diary coordination
* Handling NHS and private patient enquiries
* Processing payments
* Responding to phone and email enquiries
* Liaising with clinicians and nursing staff
* Maintaining accurate patient records
* Supporting day to day administrative tasks
Essential Requirements
* Previous dental receptionist experience (preferred)
* Knowledge of NHS and private dental systems
* Confident using dental software systems
* Excellent communication skills
* Strong organisational ability
* Ability to remain calm under pressure
* Professional, well presented, and reliable
Desirable
* Experience with treatment coordination
* Knowledge of Denplan or Private Plans
* Experience handling patient queries
What We Offer
* Supportive team environment
* Established patient list
* Opportunity for growth within the practice
* Ongoing training and development
* Stable, long term position
Job Types: Full-time, Permanent
Pay: From £12.21 per hour
Expected hours: 37.5 per week
Work Location: In person