Company Description
We are seeking an exceptional Director of Sales to join the pre-opening team of Delano London. The ideal candidate will be a seasoned hospitality sales professional with a proven track record in opening and operating luxury hotels at the highest level of service and operational excellence.
Set to open its doors in 2026, Delano London will be an intimate and refined urban sanctuary in South Kensington, bringing the brand’s iconic understated glamour to one of London’s most prestigious addresses at 60 Hyde Park Gate, overlooking Hyde Park and moments from the city’s leading cultural institutions. The 67-key luxury retreat will blend soft minimalist design, generous living spaces and park views creating a distinctive lifestyle destination where design, dining, nightlife and wellbeing seamlessly converge.
Job Description
What you’ll do…
1. Develop and implement strategic commercial plans, together with the Director Revenue and Director of Brand Marketing to source, drive and grow revenue across all segments, constantly monitoring results and adjusting strategies and activities to make sure objectives and targets are being met.
2. Manage and lead the sales team from recruitment and induction through to team development, encouraging a highly proactive and high performing environment that ultimately allows the team to deliver on objectives.
3. Ensure close working relationships with Ennismore regional and brand leads for Sales, Revenue and Brand as well as fostering strong working relationships with the wider Accor Global Sales Team.
4. Provide local market knowledge that helps us stay ahead of the competition.
5. Take ownership for pre-opening sales strategies and the sales critical path.
6. Collaborate with key teams (e.g., Hotel Operations, Brand, Revenue, Digital, Graphics & PR) ensuring key information and insights are shared and strong relationships are built to ensure everyone is effectively working together to drive top line revenue and deliver exceptional guest experiences.
7. Manage a portfolio of accounts, taking the lead on rate negotiations and account management activities whilst ensuring we maximise our market share.
8. Both guest and team experience will be at the heart of all you do. You will lead from the front and your presence in the business will be felt by the team and guests alike.
Qualifications
What we’re looking for…
9. Strong sales experience with local and/or international experience in a similar role preferably within a luxury and/or lifestyle environment.
10. You’ll ideally have previous pre-opening experience.
11. Deep understanding of the Metro London luxury hotel market and key regional feeder markets.
12. Strong understanding of transient segments within the luxury and lifestyle market.
13. A balance between a methodical, process and results driven approach and flexibility and creativity when it comes to juggling multiple priorities, meeting deadlines and finding solutions.
14. You are comfortable with the strategic as well as day to day detail.
15. You are an excellent relationship builder, confident in working with other teams, leaders and ownership; you’re passionate about what we can achieve together.
16. Culturally aware and globally minded, able to inspire teams in diverse, international environments.
Additional Information
What’s in it for you…
17. The opportunity to launch a visionary hospitality brand in London and have a real impact on its success.
18. Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
19. The chance to challenge the norm and work in an environment that is both creative and rewarding.
20. Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands.
21. A competitive package and plenty of opportunity for development.