Responsibilities
* Empower Your Team - By developing a team of high-performing colleagues who are dedicated to our mission of providing customers with a unique shopping experience, you work to achieve targets and deliver exceptional service.
* Enhance Customer Experience - You actively work with your management team to achieve and maintain our key customer service priorities, and guide colleagues to achieve superior store presentation and customer satisfaction.
* Expand Our Reach - Your involvement in daily operations is crucial for your store's success and is key to achieving and maintaining our vital customer service priorities. Experience of supervising medium sized retail teams in a fast-moving retail environment to achieve significantly high weekly sales targets.
* Experience of working in and managing a varied range of retail categories.
* Demonstrate the following competencies: Prioritise and organise work; Customer focus; Communicate effectively; Manage teams; Problem solve; Develop talent; Commercially astute.
* £35,941 FTE
* 44 hours per week
Employee Benefits
* Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
* Contributable company pension scheme
* 10% store discount at all our retail stores
* Death in Service Benefit
* Long service recognition scheme
* Access to our in-house training programmes delivered face-to-face and through our online learning platforms
* MyHB colleague benefits platform with access to: Discounts UK wide on retail, leisure, hospitality venues
* Employee Assistance Programme with 24/7 confidential counselling and advice line
* Low cost voluntary insured health cash plans and cancer cover
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