The Best Connection are currently seeking experienced call handlers for our client in the Mansfield area!!
Working within a busy working environment, the responsibilities of the role will include:
Inbound & outbound calls will be the main role of the job
Escalating problems to other members of the team
Data entry / use of computer software
Utilising live chat to communicate with clients
Liaising with internal departments
General administration duties
The ideal candidate will be able to:
Have a great knowledge of problem solving
Work hard to deliver the best possible outcome, and provide the best service
Excel at building rapport with customers
Deliver a high standard of customer service and communication
A proven track-record of strong punctuality and reliability
Working hours:
Monday - Friday 9am - 5pm (37.5 hours per week)
Pay rate is £12.21 to begin with, however there is also the potential of a pay increase, following a successful probation period!!
A full CV will be required, followed by an interview directly with the company!
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